Ratings based on 23 Verified Reviews

4.3 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Feb 2023
Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
4 out of 5
by A verified traveler

Posted 17 Feb 2023
almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
5 out of 5
by A verified traveler

Sway hotel feedback

Posted 22 Nov 2021 on Hotels
It was amazing
5 out of 5
by A verified traveler

Ski hotel that is good in the off season

Posted 7 Jun 2019 on Hotels
We stayed at the Erzerum Sway Hotel while on a long-distance road trip. The hotel was very nice, but obviously, its primary purpose is for skiers in winter. The hotel was quite comfortable. The breakfast was a good Turkish style breakfast. Even though it was the "off season," this was good place if you are looking for a comfortable place to relax in the Erzerum area.
Comment from Hotel Management
30 Jun 2019 by Hatice Sönmez, Hotel Management
Dear Guest, Thank you for choosing us in Erzurum! We are happy that you enjoyed your stay and our services so much. Your comments will be passed on to our respective departments and we can't wait to welcome you again at Sway Hotels any time in the near future. Thank you for recommending us! Kind regards, Sway Hotels Team
3 out of 5
by A verified traveler from Bucharest

Posted 2 Sep 2018
Overall the hotel is nice. However not worth the room rate. Breakfast is the same every morning and offers no big choice. I would not choose this hotel again.
3 out of 5
by Hamid

Posted 5 Apr 2017 on Hotels
Great location,weak cleanliness and service,most of them cant speak english,even when i wanted to ask for a cup they couldnt understand,great breakfast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 21 Jun 2023 on Hotels
Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Comment from Hotel Management
25 Jul 2023 by SWAY, Hotel Management
Değerli Misafirimiz, Sizleri ağırlamaktan dolayı mutluluğumuzu bildirmek ister güzel yorumunuz için teşekkür ederiz.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2022 on Hotels