Ratings based on 27 Verified Reviews

4.7 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by SEFA IŞIK, Hotel Management
Dear Guest,First of all, thank you for choosing Lala Grand Hotel.Thank you for taking the time to watch and evaluate us. We hope your itinerary includes some at home in the future. We would be happy to welcome you again in our hotel.regardsLala Grand Hotel
5 out of 5
by A verified traveler

Place to Stay in Erzurum

Posted 29 Dec 2023 on Hotels
I stayed in Istanbul, Ankara, Izmir, near Troy, Konya, Cappadocia, and more in a whirlwind tour of Turkey. This was my favorite hotel on the trip. Economical, wonderful, economical room, and very nice staff.
Comment from Hotel Management
30 Dec 2023 by SEFA IŞIK, Hotel Management
Dear Guest,First of all, thank you for choosing Lala Grand Hotel.Thank you for taking your valuable time and sharing your opinions with us. As Lala Grand Hotel, our vision is to carry our service understanding to the highest level thanks to the feedback provided by you, our valued students, based on experience. You can be sure that you can regularly review and follow up on the evaluations you have made.We kindly request that the opinions and suggestions of our valued guests are very valuable to us.regardsLala Grand Hotel
4 out of 5
by A verified traveler

Somewhat impersonal but clean.

Posted 14 Oct 2023 on Hotels
Large impersonal feeling hotel but clean and centrally located to town square with ample parking. They like many hotels had motion sensor lighting i the common areas but several were not working correctly so it had an empty closed feeling as you were walking around inside.
Comment from Hotel Management
12 Dec 2023 by SEFA IŞIK, Hotel Management
Dear Guest,Thank you very much for spending your valuable time choosing our hotel. We share your thoughts with the teams. As the Lala Grand Hotel family, we were very happy. We hope that your travel plans will bring you back to Erzurum in the future and that we will have the honor of hosting you again.Regards..
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by SEFA IŞIK, Hotel Management
Dear Guest,First of all, thank you for choosing Lala Grand Hotel.Thank you for taking the time to watch and evaluate us. We hope your itinerary includes some at home in the future. We would be happy to welcome you again in our hotel.regardsLala Grand Hotel
5 out of 5
by A verified traveler

Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by SEFA IŞIK, Hotel Management
Dear Guest,First of all, thank you for choosing Lala Grand Hotel.Thank you for taking the time to watch and evaluate us. We hope your itinerary includes some at home in the future. We would be happy to welcome you again in our hotel.regardsLala Grand Hotel
5 out of 5
by A verified traveler

Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by SEFA IŞIK, Hotel Management
Dear Guest,First of all, thank you for choosing Lala Grand Hotel.Thank you for taking the time to watch and evaluate us. We hope your itinerary includes some at home in the future. We would be happy to welcome you again in our hotel.regardsLala Grand Hotel
4 out of 5
by A verified traveler

Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by SEFA IŞIK, Hotel Management
Dear Guest,First of all, thank you for choosing Lala Grand Hotel.Thank you for taking the time to watch and evaluate us. We hope your itinerary includes some at home in the future. We would be happy to welcome you again in our hotel.regardsLala Grand Hotel
5 out of 5
by A verified traveler

Posted 27 Dec 2023
Sind zum zweiten mal in Folge in dieses Hotel gekommen. Was soll ich sagen. Einfach wiedee alles perfekt gewesen. Das Personal ist sehr freundlich. Die Sauberkeit ist super. Das Frühstücksbuffet ist sehr reichhaltig. Das Cafe was jetzt vor kurzem offen hat ust sehr stylisch dekoriert und man kann da super lecker essen.
Comment from Hotel Management
30 Dec 2023 by SEFA IŞIK, Hotel Management
Dear Guest,First of all, thank you for choosing Lala Grand Hotel.Thank you for taking your valuable time and sharing your opinions with us. As Lala Grand Hotel, our vision is to carry our service understanding to the highest level thanks to the feedback provided by you, our valued students, based on experience. You can be sure that you can regularly review and follow up on the evaluations you have made.We kindly request that the opinions and suggestions of our valued guests are very valuable to us.regardsLala Grand Hotel