Ratings based on 32 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not for Business Travelers
Posted 30 Sep 2021 on HotelsIts not upto the standard even. Need whole property proper cleaning and renovatlon. Lot of Phenolphthalein balls in wash room which caused a very bag pungent smell in entire room. The hotel should be silent and curtains should be able to create darkness in the room. While the windows were double glazed, the insulation was inadequate. The street noise comes into the room. Once the early morning hustle bustle started,(inside and outside the hotel) sleep was out of the question.
Comment from Hotel Management
19 Nov 2021 by ATLAS OTEL, Hotel Management
yavrum otelin duvarlarında 18 cm mantolama dahil kalınlık var.kahvaltımız süperdi.temizliğimiz çok başarılıydı.ikramlarımız çok çok iyidi. onlardan da bahsetsene
by A verified traveler
Stop over hotel if you ignore the cigarette smell
Posted 26 Dec 2020 on HotelsThe room smells of tobacco it’s unbearable if you’re a non smoker... but on the plus side it’s super close to the SAW airport less than 8min drive
by A verified traveler
good value
Posted 19 Sep 2020 on Hotelsfriendly helpful staff - very good value with pretty good breakfast - its been decorated recently but the bathrooms are still a bit dated - location is ok
by A verified traveler
Good place for budget traveler
Posted 7 Nov 2019 on HotelsWe arrive in Erzurum with only one idea in mind. To spend the night here before going to our next destination. In fact we arrive late and one note - it will be little hard to find the hotel if you are not familiar with area. Is located close to downtown, close to railway station, close to Two minaret madrasa...good location.
Room was simple enough...not the luxury kind but all that you need was inside.
The hotel itself was in some process of upgrade and i hope the owner will put some big sign after, for better recognition.
The food at breakfast was typical, not many choises, but fresh and warm.
Comment from Hotel Management
21 Nov 2019 by Atlas Otel, Hotel Management
Thank you sir, we will wait you again :)
by A verified traveler
Nice clean hotel
Posted 21 Sep 2019 on HotelsNice clean hotel, perfect for a quick overnight. Helpful staff assisted in transportation arrangements
Comment from Hotel Management
25 Sep 2019 by Atlas Otel, Hotel Management
Thank you very much. Hope to see you again :)
by A verified traveler
Superb service
Posted 12 Sep 2019 on HotelsSercice is superb! They even took my dirty clothes to wash without accepting any money.
Comment from Hotel Management
25 Sep 2019 by Atlas Otel, Hotel Management
Thank you very much. Hope to see you again :)
by A verified traveler
Posted 30 Aug 2019 on Hotels
A great hotel. Undoubtedly the best service I have ever had. The host was worried the restaurant would be closed, so drove me (slightly unnecessary given I was on a motorbike...)
Didn't have much time in Erzurum, but it was good value and an enjoyable experience.
Comment from Hotel Management
31 Aug 2019 by Atlas Otel, Hotel Management
Thank you very much. Hope to see you again :)
by A verified traveler
Posted 13 Aug 2019 on Hotels
Comment from Hotel Management
25 Aug 2019 by Atlas Otel, Hotel Management
Thank you very much. Hope to see you again :)
by A verified traveler
Hayal Kırıklığı
Posted 8 Jun 2022 on HotelsGerçekten büyük hayal kırıklığı. Banyoların kesinlikle elden geçirilmesi gerekir. Fotoğraflara aldandık.
by A verified traveler
Posted 31 May 2022 on Hotels
I've been traveling to Turkey for more than 10 days, and I made a reservation and stayed overnight because of the good rating of the hotel, but it was the worst hotel ever.
A shaky toilet, a stinking shower room, a hotel with nothing right -- mold in the corner, and the shower room was so dirty that I had to crouch to keep it from touching on the wall while I took a shower.
