Ratings based on 3 Verified Reviews
3.7 Room cleanliness
2.3 Service & staff
3.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
The worst
Posted 18 Feb 2024 on HotelsRude staff.Manager has no people and hospitality skills.
Comment from Hotel Management
29 Feb 2024 by Khalid MAWLOUD / D.G, Hotel Management
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.
by A verified traveler
A nightmare
Posted 15 Feb 2024 on Hotelsrude staff.Manager has no leadership skills.
An absolute nightmare.
Comment from Hotel Management
17 Feb 2024 by Khalid MAWLOUD / D.G, Hotel Management
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.
by A verified traveler
Posted 8 Jan 2024
The Hotel is completely renovated or new. The rooms (I booked) a suite are excellent! The hotel is located conveniently close to the airport- we heard no noise - extremely few flights anyway. The pool is beautiful (not heated -January)
The staff was very friendly and made the stay pleasant. The only thing we did not like were the pillows which were way to thick.
Summary: strongly recommended
Comment from Hotel Management
8 Jan 2024 by Benjelloun Khalid / Directeur Général., Hotel Management
Dear Customer,We are delighted to learn that you were satisfied with our services and that we met your expectations. We strive to make every pillow comfortable, and every guest feel welcomed and appreciated.We have different sizes of pillows , next time please ask the front desk to bring you a suitable pillow for you.Kindest regards.
