Ermita hotel rooms a the Shangri-La Hotels and Resorts

"The staff is so nice. The room and bathroom clean. Restaurant is great. Perfect for long term stays or short."

"Clean room and the staff were really friendly. Hotel "

"Breakfast and Airport shuttle was great! Room was a bit small but very clean with modern amenities. Staff was awesome especially housekeeping, concierge and the restaurant staff! Would definitely recommend! "

"The hotel is generally excellent. The rooms do vary but they are continually refurbishing their older rooms. The noise levels from traffic can sometimes filter into the rooms but the area is always active throughout the night. Th breakfast is good and has a good all round choice of food. The room was very clean. The only mini irritation is the supply of 3 in 1 coffee; if you don’t take sugar there is no alternative offered."

"Staff was very nice and polite! Rooms on the 9th floor are definitely worth the upgrade. This is my second stay at the hotel in a year and plan to return in future. Thank you to all the staff for a great stay!"

"The hotel was very clean and decorated very nice for Christmas. The food was excellent. The buffet had a large variety of food. Guarantee to over eat. The staff were outstanding. They were courteous, kind, and genuine in their effort to ensure you stay there was a memorable one. For me they succeeded. Thank you to all. "

" Lean room, Shops nearby, Excellent customer service, Good Breakfast "

"Great hotel. Clean rooms, great staff, great buffet and other dining options. Great pool with bar that wasnt crowded at least while i was there. Amazing lobby. I extended my stay here 5 more days. Typhoon came through phillipines while we were here so we were stuck in hotel for 2 days but it didn't matter because the hotel was great. "

"Everything was superb. Plus, I checked in on my birthday, and they noticed it, and sent sweets and flowers to my room. Very nice touch."