Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
It was average. The room itself was ok but the tub and sink had been painted and just needed things to make little nicer and worth the money. Was fine for one night though
Comment from Hotel Management
30 May 2024 by Wingate by Wyndham , Hotel Management
Thank you for your feedback Cal. We're glad to hear that your stay was satisfactory for one night. We apologize for any issues encountered. Your comments are important to us, and we will address these areas to improve our guests' experience. If there's anything else you'd like to share or if you have any specific requests for future stays, please let us know. We appreciate your feedback and hope to welcome you back for a better stay next time. Thank you for choosing our hotel
by A verified traveler
Posted 24 May 2024
Feeling safe was important and we did. The room was very clean and neat.
Comment from Hotel Management
30 May 2024 by Wingate by Wyndham, Hotel Management
Thank you for your feedback and the perfect rating Shemeka! We're pleased to hear that you felt safe and found the room very clean and neat. We look forward to welcoming you back. If you need anything during your future stays, please let us know. Thank you for choosing our hotel!
by A verified traveler
Posted 19 May 2024
Close to the road, so there is a lot of traffic noise. Window sheer ripped from top to bottom. Left out the side entrance in the morning and the door was blocked by a cement ashtray. I’ m sure that is a fire safety issue. Otherwise the facility was very clean.
Comment from Hotel Management
20 May 2024 by Wingate by Wyndham, Hotel Management
Thank you for your feedback Bonnie. We apologize for any inconveniences during your stay. Your safety and comfort are our priorities, and we will address these concerns immediately. We also appreciate your positive note on the cleanliness of our facility. If there's anything else we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back and provide a better stay in the future. Thank you for choosing our hotel.
by A verified traveler
Posted 16 May 2024
The location was perfect for our stay. There is a little wear and tear in the restroom... rust, painted toilet seat, etc. Didn't bother us. The shower was great! The pillows were not good; extremely thick. The bed was definitely way too hard for us. The staff was great. There is a lot of road construction all around the area but it didn't slow us down.
Comment from Hotel Management
17 May 2024 by Wingate by Wyndham, Hotel Management
Thank you for sharing your feedback. We're pleased to hear that our location was perfect for your stay. We apologize for any issues encountered. Your comfort is important to us, and we will take your comments into consideration to improve our comfort. Thank you for choosing our hotel.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Wingate by Wyndham, Hotel Management
Thank you for taking the time to leave us a review Frances. We appreciate your feedback!
by A verified traveler from East Gwilliumbury
Posted 14 May 2024
This was a great "pitstop" on our trip home, there was a lot of food options and right off interstate making it a great, safe and friendly area to stop for the night
Comment from Hotel Management
14 May 2024 by Wingate by Wyndham, Hotel Management
Thank you for leaving us such an awesome review! We appreciate your feedback and hope to serve you in the future. Thank you for choosing our hotel.
by A verified traveler
Posted 8 May 2024
Spent 3 nights. Nice place and would definitely stay again. Convenient to Cincinnati and creation museum and the mark.
Comment from Hotel Management
8 May 2024 by Wingate by Wyndham, Hotel Management
Thank you for your perfect rating Robert and for choosing to stay with us for three nights! We're delighted to hear that you found our hotel to be a nice place and that our location was convenient for your visit to Cincinnati, the Creation Museum, and The Ark Encounter. We're thrilled to hear that you would definitely stay with us again.If there's anything specific you enjoyed about your stay or any suggestions for future visits, please let us know. We look forward to welcoming you back for another fantastic stay. Thank you for your feedback and for choosing our hotel!
by A verified traveler
Posted 7 May 2024
Easy access from interstate, with lots of shopping and restaurants nearby.
Comment from Hotel Management
8 May 2024 by Wingate by Wyndham, Hotel Management
Thank you for your 5/5 rating Cindy! We're glad you found our location convenient with easy access from the interstate and plenty of shopping and restaurants nearby. If there's anything else you enjoyed about your stay or any suggestions for the future, we'd love to hear them. We look forward to welcoming you back for another excellent visit. Thank you for choosing our hotel!
by A verified traveler
Posted 4 May 2024
We were only there for one night . For the most part stay was very good. Only complaint when the people on the floor above us walked you could hear every footstep…very annoying.
Comment from Hotel Management
7 May 2024 by Wingate by Wyndham, Hotel Management
Thank you for your feedback and for rating your stay with us Dawson. We're glad to hear that, overall, you had a very good experience. We apologize for the noise disturbance from the floor above you. We understand how this could be disruptive, and we will address this issue to ensure a quieter environment for our guests.If there's anything else we can do to improve your future stays, please let us know. We appreciate your feedback and hope to welcome you back for an even better experience. Thank you for choosing our hotel
by A verified traveler
Posted 28 Apr 2024
Enjoyed it! Very nice!!
Comment from Hotel Management
30 Apr 2024 by Wingate by Wyndham, Hotel Management
Thank you for the perfect rating Melinda! We're thrilled that you had an excellent experience with us. If there's anything that stood out during your stay or any suggestions for future visits, we'd love to hear about it. We look forward to welcoming you back for another great stay! Thank you for choosing our hotel.
