Ratings based on 784 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Huntington
Posted 25 May 2024
Awesome location next to the airport.
Comment from Hotel Management
25 May 2024 by Danielle W., Hotel Management
Thank you for taking the time to review your stay. We are glad to hear that your enjoyed your stay and that our location near the airport was convenient for you. We look forward to welcoming you again soon!
by A verified traveler
Posted 30 Apr 2024
Very nice hotel, shuttle to airport!
Comment from Hotel Management
30 Apr 2024 by Danielle W, Hotel Management
Thank you for taking the time to provide feedback about your stay. We are glad to hear that the hotel overall, as well as the shuttle service, were nice! We hope to see you again soon!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Danielle W, Hotel Management
Thank you for taking the time to review your recent stay with us. We are glad to see that you had a pleasant visit. We look forward to hosting you again.
by A verified traveler
Posted 28 Apr 2024
From the moment I walked in the door the woman at the front desk was welcoming. I was able to check in 3 hrs earlier than the check in time! The room was very clean and up to date. The only I noticed was there was hair in the shower so I guess they slipped over cleaning that part. Overall would definitely recommend and would stay there again. Stay here it’s worth every penny!!!!
Comment from Hotel Management
30 Apr 2024 by Danielle W., Hotel Management
Thank you so much for taking the time to provide feedback about your stay. We are delighted to hear that our staff was welcoming upon your arrival and that we were able to accommodate an early check in for you. We do apologize for the cleanliness issue that you experienced and have shared that information with our housekeeping team. We look forward to your next visit!
by A verified traveler
Posted 22 Apr 2024
Everything and everyone was excellent with the exception of a tub rather than walk-in shower.
Comment from Hotel Management
24 Apr 2024 by Danielle W., Hotel Management
Thank you for taking the time to provide feedback about your stay. We are delighted to hear that the hotel and associates provided you with a excellent experience! While we do try our best to accommodate all guest requests there are times we are unable to do so. We apologize that we were unable to provide you with a room that had a walk-in shower during your stay, but hope you will still consider us for your future travel needs!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
12 May 2024 by Danielle W. , Hotel Management
Dear Christopher, Thank you for taking the time to review your stay. We are glad to see you enjoyed your stay. We hope to welcome you back soon. Thank You,
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
12 May 2024 by Danielle W. , Hotel Management
Dear Lindsey, Thank you for taking the time to review your stay. We strive to ensure every guest has a wonderful experience during their stay and welcome any feedback you may have to help us improve the guest experience. Thank You
by A verified traveler
Posted 16 Apr 2024
Nice stay
Comment from Hotel Management
24 Apr 2024 by Danielle W. , Hotel Management
Thank you for taking the time to review our hotel. We are glad to hear that your stay with us was pleasant. We look forward to you next visit!
by A verified traveler
Posted 14 Apr 2024
After having to request a refund due to cleanliness issues at the nearby Holiday Inn, luckily this courtyard had a room available and the difference was night and day! The staff at the front desk were extremely friendly and accommodating of our situation and the room was very clean and had a gigantic TV, fridge, and microwave. It was an extra $50 compared to the nearby Holiday Inn, but not even a question if it’s worth it unless you don’t mind sleeping in unwashed sheets and non-vacuumed carpets with toe nail clippings from previous guests. Spend the extra money and stay at this hotel. You won’t regret it.
Comment from Hotel Management
24 Apr 2024 by Danielle W. , Hotel Management
Thank you taking the time to provide feedback about you stay. We strive provide a welcoming environment for every guest while also ensuring the cleanliness of every room, and we are very happy to hear that our hotel and associates were able to improve your travel experience! We look forward to hosting you in the future!
by A verified traveler
Posted 7 Apr 2024
Had to pay extra for extended parking. Expedia or the property never advertised this. Stayed 2 nights and it never made a difference on parking limit. I’ll not stay here no more because of this parking extra price.
Comment from Hotel Management
30 Apr 2024 by Danielle W., Hotel Management
Thank you for taking the time to provide your feedback about your stay. We do apologize that the Park N Fly information was not present on the booking website. The Park N Fly option is a service offered to our guests, at an additional charge, if they choose to leave their vehicles for an extended amount of time. Once again, we do appreciate you for taking the time to submit a review. We hope you may reconsider our hotel for future stays.
