Ratings based on 162 Verified Reviews
3.1 Room cleanliness
3.9 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by GM, Hotel Management
Dear Tami,Thank you for your rating. We're sorry to see that your experience didn't meet your expectations. We appreciate any feedback and would love the opportunity to understand and address any issues you may have faced. We're committed to ensuring our guests have a memorable stay and we hope to have the chance to serve you better in the future.Warm regards,Hotel Management
by A verified traveler
Posted 27 May 2024
This hotel has to be the worst hotel i have ever stayed in. The room was extremely dirty, very strong smoking smell, front desk had no phone service. Terrible. I actually want to get a refund back.
Comment from Hotel Management
27 May 2024 by GM, Hotel Management
Dear Jesny, We deeply regret your recent experience at our hotel. We strive to offer a clean, comfortable environment and it is disheartening to hear we did not meet your expectations. We have taken note of your concerns and assure you that immediate steps will be taken to address them. We hope you'll give us another chance to serve you better.Warm regards,Hotel Management
by A verified traveler
Posted 26 May 2024
Property was too old. The room was very dated, looked nothing like the pictures. There was rust, mold in between the toilet and the shower.
My wife would not stay. I asked for a credit or some sort of refund, but nothing was offered.
I will never stay at a Days Inn hotel motel again.
I can’t believe people actually stay there.
My daughter had a room at the Holiday Inn 10 min away, for the same price and it was heads and tales better.
My biggest disappointment was nothing was offered to me, credit, gift card or even a plain old sorry.
Never again,
Comment from Hotel Management
27 May 2024 by GM, Hotel Management
Dear Perry,We are deeply sorry to hear about your experience and we sincerely apologize for falling short of meeting your expectations. We are committed to providing a superior experience and it appears we missed the mark. We are taking your feedback seriously and will address these concerns promptly. We hope you give us another chance to make your stay more enjoyable in the future.Warm regards,Hotel Management
by A verified traveler
Posted 25 May 2024
very quiet allow dogs at no extra charge very nice friendly staff good breakfast nice pool
Comment from Hotel Management
27 May 2024 by GM, Hotel Management
Dear Susan,Thank you for the 4-star review! We're thrilled to hear that you enjoyed the tranquility of our hotel, our friendly staff, and complimentary pet policy. It's great to know that you had a good breakfast and enjoyed our pool. We look forward to welcoming you and your furry friend back soon. Warm regards,Hotel Management
by A verified traveler
Posted 25 May 2024
The hotel was basic which met my needs. The parking lot was filled with large potholes to the point of needing a complete rehab.
Comment from Hotel Management
27 May 2024 by GM, Hotel Management
Dear David,Thank you for taking the time to review our hotel. We're glad to hear that we met your basic needs. We sincerely apologize for the inconvenience caused by the condition of our parking lot. Your feedback is valuable to us and we're working on improving our facilities, including the parking area. We hope to welcome you back for an even better experience in the future.Warm regards,Hotel Management
by A verified traveler from LansingMichigan
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by GM, Hotel Management
Dear Ruselle, We truly appreciate your rating and regret to see that your experience with us didn't meet your expectations. We value your feedback and would love to hear more about your stay to understand how we can improve. Thank you for taking the time, and we hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management
by A verified traveler from Toronto
Posted 20 May 2024
I didn’t care for all the trucks in front of the hotel (construction)
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Dear Zinka,Thank you for your valuable feedback. We apologize for the inconvenience caused due to the construction work. Our goal is to provide a serene environment for our guests and we understand how this situation might have affected your stay. We appreciate your understanding and look forward to serving you better in the future.Warm regards,Hotel Management
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Dear Darius,We're truly sorry to see your 1-star rating. It's disappointing to know we didn't meet your expectations. Your feedback matters to us, and we would appreciate if you could share more details about your experience. This will help us address any shortcomings and improve our service. We hope to have another chance to serve you better in the future. Warm regards,Hotel Management
by A verified traveler
Posted 20 May 2024
No fresh breakfast no housekeeping asking to replace towels or washcloths.
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Dear Shamayla,Thank you for sharing your experience with us. We're truly sorry to hear that your stay did not meet your expectations. We understand the importance of fresh breakfast and frequent housekeeping in enhancing our guests' experience. Your feedback is invaluable and will certainly be addressed with the concerned departments to improve our services. We hope to have the opportunity to welcome you back for a more gratifying experience.Warm regards,Hotel Management
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Dear James,Thank you for leaving us a 5-star rating! We're thrilled to know that you enjoyed your stay at our hotel. Your feedback is greatly appreciated and it motivates us to continually provide top-notch hospitality. We would love to welcome you back on your next visit!Warm regards,Hotel Management
