Ratings based on 972 Verified Reviews

4.1 out of 5
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Jun 2024
The property was nice and the location right by Lake Erie is great. But they didn’t once service our room, not even to take trash and drop new toilet paper. And our key cards were turned off halfway through our trip. Overall lacking in the service and things you expect when paying for a hotel room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2024
5 out of 5
by A verified traveler

Posted 31 May 2024
We had a great stay at this place.
Comment from Hotel Management
31 May 2024 by ., Hotel Management
Michael,thank you so much for taking the time to review our hotel! On behalf of the staff and I we are glad that you enjoyed yourself during your stay! Please come and see us again!
4 out of 5
by A verified traveler

Posted 28 May 2024
Check in was very easy. Front desk lady was very helpful. Room was clean
Comment from Hotel Management
29 May 2024 by ., Hotel Management
Rhonda,thank you for taking the time to review our hotel. On behalf of myself and the rest of the staff here at the Cobblestone, we are glad that you enjoyed yourself! Please come and see us again in the future!
5 out of 5
by A verified traveler

Posted 28 May 2024
We were greeted by Amy who was very friendly and accomodating. Although we were only there for one night it was very restful. Thank you.
Comment from Hotel Management
28 May 2024 by ., Hotel Management
Robert,thank you for taking the time to review our hotel! On behalf of myself and the rest of the staff here at the Cobblestone, we are thrilled that you enjoyed yourself! Please, come and see us again soon!
4 out of 5
by A verified traveler

Posted 27 May 2024
Loved the salt water pool and access to park across highway.
Comment from Hotel Management
28 May 2024 by ., Hotel Management
Mollie,than you so much for taking the time to review our property! On behalf of the staff and I, we are glad that you enjoyed your time with us!!! Please, come and see us again in the future!
5 out of 5
by A verified traveler

Posted 27 May 2024
Friendly staff. Great view of the bay
Comment from Hotel Management
28 May 2024 by ., Hotel Management
Martha,thank you for taking the time to review our property! On behalf of myself and the rest of the staff here at the Cobblestone, we are glad that you enjoyed yourself! Please come and see us again in the future!
1 out of 5
by A verified traveler

Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by ., Hotel Management
Roberta,thank you for reviewing our property. On behalf of myself and the staff, I want to apologize that we did not meet your expectations.
1 out of 5
by A verified traveler

Posted 25 May 2024
I was very upset I did not stay my room was dirty and it smelled there was red stuff on the table don't even know what that was the chair that was in my room had white staindi on the seat and on the arm of the chair my sink was nasty it had hair and dirt in it my towels was dirty it was hair all on the toilet for what I paid I could of kept my money Ii told the lady at the front desk she. Was willing to accommodate myself and guest with the same room but could not because it was booked with other guest than she tell me that she can see if I can get 20 off no that's unacceptable not to mention last time I book my refrigerator had a smell to it but I let that go I don't think I will be staying at this place anymore I'm so very upset I paid too much for one day not to have stayed there