Ratings based on 7 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2023
Comment from Hotel Management
5 Sep 2023 by General Manager, Hotel Management
Dear Guest,Thank you for staying at Eretria Hotel & Spa Resort and for taking the time to rate your experience with us. We hope that despite any inconveniences caused, we can welcome you back again in the future to ensure a much more satisfactory stay.Kind Regards,Stavroula Legkou
by A verified traveler
Posted 4 Aug 2023
The staff was extremely kind and always offered excellent service with a smile! Majority of the food was frozen and poorly cooked. The beverages included were unfortunately of low quality
Comment from Hotel Management
7 Aug 2023 by General Manager, Hotel Management
Dear Guest,Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We do appreciate your recognition of the staff and their hospitality and especially for their effort to make all our guests feel safe and we will be pleased to share your positive comments with the team. We are sorry to read that your experience in the restaurant area was below your expectations. We strive to achieve the best quality and service, and we truly regret that we fell short of our goals. Rest assured that we have taken all your comments on board and will look into them in greater detail with the concerned departments. We hope that despite the inconveniences we can welcome you back again in the future.Kind Regards,Stavroula Legkou
by A verified traveler
Posted 6 Jun 2023 on Hotels
Comment from Hotel Management
15 Jun 2023 by General Manager, Hotel Management
Dear Guest,Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind Regards,Stavroula Legkou
by A verified traveler
Amazing!
Posted 21 Sep 2022 on HotelsAmazing! Highly recommend. The grounds, pool area and the beach are fabulous. The food is tasteful and plentiful and served in a gorgeous dining area, inside and outside. The loukoumades served at breakfast are some of the best we have had in Greece. The room and balcony were enormous and the bed super comfortable.
by A verified traveler
Posted 23 Aug 2021 on Hotels
Comment from Hotel Management
26 Aug 2021 by Reservations Department, Hotel Management
Dear Guest,
Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future.
Kind Regards,
by A verified traveler
Posted 19 Jul 2021 on Hotels
Comment from Hotel Management
17 Aug 2021 by General Manager, Hotel Management
Dear Guest,
Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future.
Kind Regards,
Maria Tzachani
General Manager
by A verified traveler
Posted 28 Jun 2021 on Hotels
Το ξενοδοχείο δεν ηταν έτοιμο να ανοίξει, τα δωμάτια δεν είχαν καθαριστεί. Το πρώτο δωμάτιο που μας έδωσαν ηταν επιεικώς απαράδεκτο! Μόνο το πρωινό ήταν κάπως καλό. Η τιμή υπερβολικά υψηλή σε σχεση με αυτά που προσέφερε.
Comment from Hotel Management
17 Aug 2021 by General Manager, Hotel Management
Aγαπητέ Eπισκέπτη,
Σας ευχαριστούμε για την κριτική σας. Λυπόμαστε όμως που δεν μείνατε ικανοποιημένος από τις υπηρεσίες μας τις πρώτες ημέρες λειτουργίας του ανακαινισμένου ξενοδοχείου μας. Ελπίζουμε να σας καλωσορίσουμε ξανά σύντομα στο Eretria Hotel & Spa Resort για να σας εξυπηρετήσουμε καλύτερα.
Με εκτίμηση,
Μαρία Τζαχάνη
General Manager
