Ratings based on 38 Verified Reviews

3.6 out of 5
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

No AC for family with a baby

Posted 27 Jun 2023 on Hotels
I paid 100 dollars for no Aircon. They lied to us multiple times and promised a discount. They are without honor! We drove back home from Mersin. You spend 2340tl you should have Aircon. Making a family with a baby suffer and not giving a refund is AYIP YA!
Comment from Hotel Management
22 Aug 2023 by watercastle suites, Hotel Management
Refunds are made through expedia. This has nothing to do with the hotel. we thank you.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2022
2 out of 5
by A verified traveler

Posted 16 Aug 2022
The resort is beautiful but there is nothing around there everything is so far away
Comment from Hotel Management
17 Aug 2022 by Watercastle Suites, Hotel Management
We will do our best to make it even better. Thanks for your attention
5 out of 5
by A verified traveler

Posted 16 Aug 2022 on Hotels
Management was amazing got the family room 10/10 you will need a car for this hotel overall very nice
Comment from Hotel Management
17 Aug 2022 by Watercastle Suites, Hotel Management
İlginize çok teşekkür ederiz.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2022
5 out of 5
by A verified traveler

Posted 14 Mar 2022 on Hotels
Comment from Hotel Management
12 Apr 2022 by Mustafa, Hotel Management
Thank you very much for your kind attention and point.
1 out of 5
by A verified traveler

Posted 18 Sep 2021 on Hotels
Comment from Hotel Management
20 Sep 2021 by Otel, Hotel Management
Konaklama yapmadığınız halde sahte bir hesapla otelimizi karalamak adına yorum yapmak yerine, gerçek kimliğinizle gerçek görüşleriniz hakkında yorum yaparsanız eğer size yardımcı olabiliriz. Teşekkür..
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2023 on Hotels