Ratings based on 33 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2024 on Hotels
by A verified traveler
Posted 2 Aug 2023 on Hotels
My stay was not so good due to two reasons. First, although I reserved a family suite ( which according to description takes 5 persons ), I failed to add my two kids as extra guests. I told the lady in the reception that I was ready to pay for extra guests, but the hotel insisted that I should book a separate room for them. Second, the air conditioning unit was not working properly, and it was until midnight that the hotel moved us to other rooms. And instead of upgrading our rooms, they moved us to smaller rooms.
Comment from Hotel Management
6 Aug 2023 by RAMADA KIZKALESİ, Hotel Management
Hello Mr. AHMAD.First of all, we would like to thank you for choosing us for your stay and for taking your valuable time to share your thoughts and evaluations.In order to serve you better, we continue by eliminating our shortcomings with the excitement of the first day.As Ramada Resort By Wyndham Kızkalesi family, we are always happy to welcome you back to our facility.
by A verified traveler
Posted 16 Jun 2023
Animation and service teams were amazing
Comment from Hotel Management
9 Jul 2023 by Yağmur Köroğlu, Hotel Management
Hello, Mr. Mesut. Thank you for your nice comment. We hope to welcome you again.
by A verified traveler
Posted 4 May 2023
by A verified traveler
Posted 1 Mar 2023
Pos: Nice view & big rooms
Neg: There are a problems with the heating system and poor room service & 2 km unpaved road
Comment from Hotel Management
28 Mar 2023 by Ramada Resort By Wyndham Kızkalesi, Hotel Management
Dear Guest ,Thank you soo much for choose our Hotel.We hope to welcome you again
by A verified traveler
Posted 5 Aug 2022 on Hotels
Comment from Hotel Management
6 Aug 2022 by Mustafa, Hotel Management
Sayın Atilla Bey,
Kıymetli değerlendirmeniz için çok teşekkür ederiz.
Hizmet standartlarımızı misafirlerimizin talepleri doğrultusunda sürekli geliştirmeye devam ediyoruz.
Sizleri tekrar misafir etmekten çok mutlu olacağız.
by A verified traveler
Posted 6 Mar 2024 on Hotels
by A verified traveler
Posted 19 Feb 2024 on Hotels
Dans l ensemble ça va .je n ai pas tester les installations. Je trouve que le personnel devrait le dire à notre arrivée , qu il y a une salle de sport, piscine, spa qui sont à notre disposition…
Pas trop de monde
. Petit déjeuner bizarre . Servis à table . Pas de choix et que du salé pas de viennoiseries ou autres… ça honnêtement c est la première fois que je vois ça .
Ensuite la chambre était propre au premier abord . Mais à des endroits l aspirateur n a pas été fait , de la poussière sur le bureau et l élément où est posé la bouilloire , tasses , café…
Il y avait même des toiles d araignée à un endroit .
Le coffre ne fonctionnait pas .
Sinon belle deco de la chambre , salle de bain des matériaux de qualités.
Très très belle vue mer. Endroit très calme pour se reposer
Comment from Hotel Management
24 Feb 2024 by RAMADA RESORT BY WYNDHAM KIZKALESİ, Hotel Management
Cher invité ,Tout d'abord, merci de nous avoir choisis pour votre séjour.Les commentaires que vous nous avez fait part en prenant le temps de partager vos réflexions et évaluations sont très importants pour nous et ont été pris en considération afin de corriger nos lacunes.En tant que famille Ramada Resort By Wyndham Kızkalesi, nous sommes toujours heureux de vous accueillir à nouveau dans notre établissement.Salutations…
by A verified traveler
Mukemmel di konaklamam herkese tavsiye ederim
Posted 2 Feb 2024 on Hotelsby A verified traveler
Posted 31 Jan 2024 on Hotels
Birkaç yıllık bir otel.kış dönemi olması sebebiyle eleman sayısı yetersiz kalmış olabilir ancak tüm ekip güleryüzlü ve yardımcı olmaya hazır.Tek handikapı yolunun henüz tamamlanmamış olması ve yürüme mesafesinde bir yere ulaşımın zorluğu...
