Ratings based on 502 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Love the area the motel, only down fall I had with this stay is I booked a room with a spa bath but couldn’t use properly as one of the jets was blowing water all over the place. However I did inform staff and I was asked if I was ok in that room and I just said yes due to the fact we had a lot of things and couldn’t be bothered moving them all. One other down fall the bed in room 07 was horrible on one side as they are two singles pushed together, I have had a sore back for over a week now.
Comment from Hotel Management
24 May 2024 by Alexander Inn, Hotel Management
Dear Georgina,Thank you for your time to leave a review.We appreciate your feedbackWe apologise if the bed was uncomfortable. They are designed to split into 2 singles beds. They are zipped together so they do not move.We hope you are feeling much better.Thank you and take care
by A verified traveler
Posted 23 May 2024
Nothing to ad
Comment from Hotel Management
24 May 2024 by Alexander Inn, Hotel Management
Dear Janet,Thank you for your time to leave a review.We appreciate your feedback and we hope to see you again soon.Thank you and take care
by A verified traveler
Posted 6 Apr 2024
good
Comment from Hotel Management
8 Apr 2024 by Uini, Hotel Management
Dear Xiaoyin,Thank you for your time to leave a review.We appreciate your business and rating.We hope to see you again.Thank you and take care
by A verified traveler
Posted 15 Mar 2024
Great option for Auckland shopping within walking distance!
Comment from Hotel Management
16 Mar 2024 by Uini, Hotel Management
Dear Victoria,Thank you for your time to leave a review.We are happy to hear that the location was ideal for the purpose of your stay.We hope to see you again.Thank you and take care
by A verified traveler
Posted 9 Mar 2024
Great, handy to Eden park
Comment from Hotel Management
13 Mar 2024 by Uini, Hotel Management
Dear Tara,Thank you for your time to leave a review.We appreciate your feedback and rating and we hope to see you again.Thank you and take care
by A verified traveler
Posted 3 Mar 2024
Easy check in. Lovely lady on desk. Just what we needed.
Price was great. Would stay again.
Comment from Hotel Management
3 Mar 2024 by Uini, Hotel Management
Dear Christine,Thank you for your time to leave a review.We appreciate your business and we hope to see you again.Thank you and take care
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Uini, Hotel Management
To John,Thank you for your time to leave a review.We appreciate the rating and we hope to see you again.Thank you and take care
by A verified traveler
Posted 15 Feb 2024
Quiet and comfortable. Bed was large and bathroom was spacious.
Kitchenette was small and had no stove.
Comment from Hotel Management
16 Feb 2024 by Uini, Hotel Management
Dear Geoffrey,Thank you for your time to leave a review.We appreciate your feedback. The room type that you had booked does state kitchenette which means no cooking facilities.We do have other room types that have cooking facilities.We hope you arrived at the airport in plenty of time for check in.Thank you and take care
by A verified traveler
Best option in Auckland
Posted 28 Jan 2024 on HotelsOur favourite accommodation option in Auckland. So handy to everything. Really great staff and free parking.
Comment from Hotel Management
4 Feb 2024 by Uini, Hotel Management
Dear Steve,Thank you for your time to leave a review.Thank you for the wonderful feedback and great rating.It is always nice to see guests return for another stay.We hope to see you again.Thank you and take care
by A verified traveler
Posted 22 Jan 2024 on Wotif
Comment from Hotel Management
4 Feb 2024 by Uini, Hotel Management
Dear Jaykob,Thank you for your time to leave a review.We appreciate your rating and sorry you felt that way, even with the free upgrade to a much bigger room.We wish you well.Thank you
