Ratings based on 278 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
The staff was welcoming and friendly. The rooms were nice, clean, and serviceable. Location is great as it is close to things.
Comment from Hotel Management
30 May 2024 by BETTY, Hotel Management
Dear Rosie,We thank you for your feedback.We try to do our best to satisfy our guests and we are happy that you noticed this!Looking forward to see you in a near future,Cordially,The Reception Desk
by A verified traveler
Posted 20 May 2024
Nice hotel, small rooms and elevator..
Close to champagne houses and restaurants
Comment from Hotel Management
20 May 2024 by Aymeric, Hotel Management
Bonjour Monsieur,Thank you for your comment.We hope to see you soon in our hotel.Yours faithfullyReception.
by A verified traveler
Posted 10 May 2024
Carpet in hall was old and worn out. Rooms very small and dark.. they charged me 140 Euros for 2 buffet breakfasts which was higher than a top class hotel… only saving grace was the very helpful young man who booked us in and helped us get the correct ticket to park the car on the road outside the hotel.
Comment from Hotel Management
16 May 2024 by BETTY, Hotel Management
Dear Austin and Carol,We thank you fro sharing your feedback.Our carpet in the hall is contempory, not old.If you prefer bigger room, we have a junior suite, but with higher price.Maybe to expensive...About the buffet breakfast, our products are local and of superior quality.Our prices may seem high to you. However, the current situation does not allow us to offer as many fresh products at the lowest price.If you want to pay less, you may want to choose a lower hotel than us.Cordially,The Reception Desk.
by A verified traveler
Posted 2 May 2024
Very close to the avenue de champagne. The rooms were clean and the staff helpful.
Comment from Hotel Management
6 May 2024 by BETTY, Hotel Management
Dear Joanne,Thank you very much for your good note and commentary.It was a pleasure to welcome you and we hope you will come back soon.Cordially,Betty
by A verified traveler
Posted 18 Apr 2024
Nice bar and lobby. Friendly staff.
Comment from Hotel Management
23 Apr 2024 by BETTY, Hotel Management
Dear Tomoki,We thank for your feedback.We do our best to satisfy our guests and we are happy you enjoyed it!Best regards,Betty
by A verified traveler
Posted 2 Apr 2024
WiFi did not work, had to leave and spend money at another location, staff did not care
Comment from Hotel Management
4 Apr 2024 by BETTY, Hotel Management
Dear Kelly,As I told to your friend, WIFI at the Reception Desk worked.So, the problem wasn't from our network.I would like also to add that greetings exist, like Good morning or please or thank you.Casual behaviour is not the solution.Cordially, Betty
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
10 Feb 2024 by BETTY, Hotel Management
Dear Shannon, thank you very much for your good note.Hope to receive you again Cordially, The Reception Desk
by A verified traveler
Basic, clean and adequate for a 1 nights stop over
Posted 21 Jan 2024 on HotelsThe hotel is ideally located but the rooms at the front are on a road so can be a little noisy, the rooms where fine and basic, clean, bed linen was clean, hate when hotels out on extra cushions and bed covers as they look grubby and not very hygienic, just make a bed and leave it in my opinion.
Bathroom really needs a update, was adequate but old and I thought was too basic and a little grubby but was clean.
If you want basic and centre this is was fine.
Comment from Hotel Management
21 Jan 2024 by Aymeric, Hotel Management
Dear Sir,Thank you for your comment.We will take your comments into account to improve the quality of our services.Best regards.The Reception Desk.
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
8 Jan 2024 by Aymeric, Hotel Management
Dear Madam,Thank you for your good note.Best regards, The Reception Desk.
by A verified traveler
Posted 8 Nov 2023
The propert was very pleasant but the best part was Jules at the front desk! He was kind, attentive and went above and beyond to ensure our stay was comfortable! Thank you Jules!
Comment from Hotel Management
8 Nov 2023 by BETTY, Hotel Management
Dear Staci,Thank you for your note and comments.Hope to receive you again,Best regards, The Reception Desk.
