Ratings based on 135 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
This is like a basic Marriott- the front desk is not that helpful the breakfast was just OK- it's basically like a self serve hotel
by A verified traveler
Posted 28 Mar 2024
Very nice straightforward hotel within a 10 minute walk of the centre of Épernay. Large secure car park free for guests.
Comment from Hotel Management
1 Apr 2024 by la recepton , Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 18 Mar 2024
Good value for overnight stay on way to Alps
Comment from Hotel Management
18 Mar 2024 by la réception , Hotel Management
Hello, the B&B Epernay team thanks you for taking the time to leave this nice comment about our establishment.We hope to see you again during our next stay!
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by la réception , Hotel Management
Bonjour ,Nous sommes ravis de lire ici que vous avez apprécié nos services, que ce soit au niveau de la chambre que du petit-déjeuner et de l'accueil.Merci à vous.
by A verified traveler
Family stopover
Posted 4 Jan 2024 on HotelsOvernight stay for family of 4 with a dog on the way from the Alps to the Eurotunnel. Clean, comfortable and spacious room. Easy access, good location and friendly staff.
Comment from Hotel Management
11 Jan 2024 by la réception , Hotel Management
Hello, Thank you for giving us these few moments to express yourself following your stay at B&B Epernay. I am delighted to learn that the services offered gave you satisfaction. See you soon for your next stay!
by A verified traveler from chicago
Posted 8 Dec 2023
It was a really nice stay - comfortable, welcoming, quiet and clean. There was an issue with a window closure in my room, the receptionist gave us a different room/an upgrade that had a coffee machine and a bottle of water. Thank you for your welcome!
The hotel is very well taken care of, there's a small groccery store that sells local products and bread right next to the hotel and a secured parking.
Comment from Hotel Management
10 Dec 2023 by la réception , Hotel Management
Hello, we thank you for taking the time to leave us a review, and hope to see you again soon at B&B Epernay.
by A verified traveler
Posted 29 Nov 2023
Close to town, and the family room with extra beds was perfect for us.
Comment from Hotel Management
5 Dec 2023 by la réception , Hotel Management
Hello, Thank you very much for your return very soon to our region. Kind regards
by A verified traveler
Good for a rest stop
Posted 12 Nov 2023 on HotelsComment from Hotel Management
15 Nov 2023 by la réception , Hotel Management
Good morning ,thank you very much for your replySincerely
by A verified traveler
Posted 9 Oct 2023
the room was a good size. The check in was confusing. We arrived at 2.30pm and as reception did not open until 4pm we tried to use the self check in machine . The machine kept trying to charge us for the accomodation( we had paid months earlier) This was frustrating given that we had already paid. Finally we saw someone inside who advised that if you had already paid you can not use the machine. Also every time you left the property and came back to the hotel you had to go through the process of logging in to the internet. This involved re entering information on about 4 different pages. Very frustrating. Apart from these 2 issues the hotel was good.
Comment from Hotel Management
13 Oct 2023 by la réception , Hotel Management
Hi , We thank you very much for your very positive comment.You appreciated the quality of our establishment and we are delighted.
by A verified traveler
Posted 4 Oct 2023
Hotel was good for the duration of our stay, but a longer stay would have the need for more dining options close by or better transportation to downtown.
Comment from Hotel Management
6 Oct 2023 by la réception , Hotel Management
Hi , A big thank you for all these compliments, it means a lot to us and we are really delighted when our customers leave satisfied... and above all come back to see us.See you soon with us!
