Ratings based on 521 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Parking was a little tight. Other than that, no issues. Very clean hotel with friendly staff.
by A verified traveler
Posted 30 May 2024
The staff was very nice
Comment from Hotel Management
30 May 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 29 May 2024
Clean, staff was great and helpful and offered to make us breakfast even though they were cleaning up.
Comment from Hotel Management
30 May 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 26 May 2024
The only issue we had was the odor of the sanitation spray which is all because of covid Crap. Breakfast was better than average, staff, cleanliness, wifi, staff were all great!
Comment from Hotel Management
26 May 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 23 May 2024
Great location.
Comment from Hotel Management
25 May 2024 by Kartik Patel , Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
25 May 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 19 May 2024
Breakfast was great,and the dining area was clean.
Comment from Hotel Management
19 May 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 6 May 2024
Super clean room. Fantastic service. Excellent breakfast facilities.
Comment from Hotel Management
7 May 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 30 Apr 2024
Overall our stay was very nice and we had help from the staff for parking the rv and jeep which was great!
Comment from Hotel Management
1 May 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 28 Mar 2024
The gym was in a dangerous condition. Very small room, treadmill belt was shredded and half missing and still plugged in for use, no sign saying out of order. The plug should have had a lockout cover on it. This would have been an extremely dangerous situation if someone hadn’t noticed it before starting it. The bike seat wouldn’t lock in place so that was unusable as well. I ended up walking in circles around Publix parking lot doing my 5 miles, could have been dangerous as well. Pool looked clean but was about 65 degrees, way too cold to swim and the exterior door to pool area card access doesn’t work had to walk all the way around the building in bare feet and bathing suit. Also the lounge is closed supposedly for renovations but when I looked in through the door it looked like it was being used as a storage room. Room was acceptably clean and reasonably updated. Coffee was great.
Comment from Hotel Management
1 Apr 2024 by Kartik Patel, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
