Ratings based on 33 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Feb 2024 on Hotels
by A verified traveler
UK guests Pam & Dan
Posted 25 Jan 2024 on HotelsVery comfortable stay apart from the food which needs some improvement but breakfast was fine
by A verified traveler
Posted 8 Dec 2023 on Hotels
by A verified traveler
Posted 13 Nov 2023
Everything was nice.very big hotel and friendly staff.But the elevators dont work.And the bar "Murchison" is spelled wrong
by A verified traveler
Posted 22 Mar 2023
The lakeside garden and air freshness is what always brings us back. An excellent swimming pool, proximity to the Zoo and a 10 minute walk up the hill leads to nice restaurants and craft shops. Thanks
by A verified traveler
Posted 18 Jan 2023 on Hotels
by A verified traveler
Posted 11 Jun 2022
The staff is so diverse in tribe, friendly, accommodating and professional, the room was beautiful, spacious, and updated, the breakfast was the best I have had anywhere with a wide variety and the grounds were simply serene
by A verified traveler
Posted 7 May 2022 on Orbitz
The location was great - right on Lake Victoria and close to the mall and the Botanical Gardens. The staff was very helpful, particularly with our COVID testing. We enjoyed the restaurant, in particular the buffet breakfast.
by A verified traveler
Posted 7 Mar 2022
The relaxed atmosphere, grounds and gardens, fresh air. Rooms are spacious, staff friendly and food good. Near to the Zoo and a pleasant walk up into the old town.
by A verified traveler
Posted 1 Nov 2021 on Hotels
Comfortable, as always.
Comment from Hotel Management
20 Dec 2021 by J,K, Hotel Management
Thank you
