Ratings based on 166 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Clean rooms though spartan. Very glad to have AC. Very friendly staff.
Restaurant service is painfully slow so order well in advance.
by A verified traveler
Posted 26 Feb 2024
I checked in quite late and the whole place was quite dark. It felt unsafe, like I was the only customer there. There isn’t enough lighting around the hotel. My room smelled quite damp and the bedcover looked dirty which got me questioning everything else.
by A verified traveler
Posted 17 Sep 2023
The property is very nice and has so much potential. The room that we were given only had one towel, air conditioner did not work, no tv remote control, wifi didn’t work and the taxi that was ordered did not show up in the morning.
The hotel did fix all of the problems after moving to a new room.
The food in the restaurant was good and the manager was very nice.
Just a note, hotel shuttle is free only for airport pick up not return.
Comment from Hotel Management
18 Sep 2023 by James, Hotel Management
Dear Karen,We thank you for staying at Airport View Hotel, a hotel of choice for many guests who transit through Entebbe International Airport. It's on record that a number of guests have posted very positive reviews about the strategic location of the hotel, hotel's ambience, the quality of service, courtesy exhibited by Management & staff etc. Regrettably, Saturday 16th September 2023, the night you stayed with us was 'one of those bad days at the office'. This time round we fell short of the high standards we're reputed for. We sincerely regret the mishaps. On the positive side, and by your own admission, 'the hotel did fix all of the problems after moving to a new room". Whenever such mishaps occur, which one can never rule out, Management acts fast in addressing the mishaps and ensuring that the guest gets the service they deserve and have paid for. Karen, we appreciate your feedback; please rest be assured that next time you stay with us, you will be accorded better facilities and services and you will have reason to give us a better rating. Stay well.Best Regards,James
by A verified traveler
Posted 10 Sep 2023
I enjoyed the shower with proper working toilets and hot water. Room was clean and comfortable.
Comment from Hotel Management
18 Sep 2023 by James, Hotel Management
Dear Mitchell,We appreciate your choice of Airport View Hotel for your accommodation whilst in Entebbe. Thank you. We also thank you for sparing a few minutes of your valuable time to post this good review. It will motivate Management and staff to always endeavor to accord all our guests excellent facilities and services. This is the least that guests expect and deserve and which they pay for. We look forward to hosting you again in future and we promise that you will be accorded even better facilities and services and you will rate us even better. Stay well.Best regards,James
by A verified traveler
Posted 22 Aug 2023
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Comment from Hotel Management
18 Sep 2023 by James, Hotel Management
Dear Mohammed,We appreciate your choice of Airport View Hotel for your accommodation whilst in Entebbe. Thank you. We also thank you for sparing a few minutes to post this review. The good rating you have given us will motivate Management and Staff to always endeavor to improve and to offer the guests facilities and services of high standard. We believe that next time you stay at Airport View Hotel, you will have an even better experience and you will give us an even better rating. Stay well.Best regards,James
by A verified traveler
Posted 14 Jul 2023 on Hotels
Comment from Hotel Management
20 Jul 2023 by James, Hotel Management
Dear Jeff. We appreciate staying at Airport View Hotel and also the time you have spared to post a review of our products and services. We're humbled by the excellent rating you have given us. This will be a source of motivation for Management and Staff to always endeavour to render a courteous, efficient and cost-effective service to all our guests. We look forward to hosting you again in future. Stay well.
by A verified traveler
Posted 28 Nov 2022 on Hotels
Comment from Hotel Management
1 May 2023 by James B, Hotel Management
Dear Katherine,We appreciate your choice to stay at Airport View Hotel, thank you. We thank you too for sparing a few minutes of your time to post this review. Your rating will motivate us to work even harder to give the guest a better experience next time.We look forward to hosting you again when you're travelling through Entebbe International Airport. Stay well.
by A verified traveler
Posted 23 Oct 2022
It's not worth. The transportation was not at the airlort as requested. The room had no fridge. The internet is too slow.
by A verified traveler
Posted 29 Sep 2022
Very nice but also dated . The staff were lovely
by A verified traveler
Posted 13 Sep 2022
