Ratings based on 29 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2023
All staff were kind and very helpful. Room was clean and tidy with plenty of space for the two of us. View from our room was out of this world
Comment from Hotel Management
21 Sep 2023 by Hotel Waldegg, Hotel Management
Dear Oliverthank you very much for the positive feedback. We are glad that you have been our hotel guests, thank you so much for your trust and for choosing us!Best regardsIsolde Braunert
by A verified traveler from Hoboken
Posted 17 Aug 2023
The staff at the Waldegg was wonderful as was the view, facilities and breakfast. We travel quite a bit, but will certainly return.
Comment from Hotel Management
21 Sep 2023 by Hotel Waldegg, Hotel Management
Dear Thomasthank you very much for your positive feedback.Guests like you make us proud of our work and inspire us to do always better and better!We look forward to welcoming you again in the future.Best regards,Isolde BraunertVice Director
by A verified traveler
mazing hotel
Posted 7 Feb 2020 on HotelsAmazing hotel ,amazing room, amazing services, amazing food and amazing location.
by A verified traveler
Love it, staff were amazing!
Posted 10 Apr 2019 on HotelsLoved this hotel, the staff were so warm and welcoming, and they could not have been more helpful! The room was super comfy, shower was great, and food was yummy! Car charging was free! The view from our bedroom was beautiful and I'd highly recommend this hotel for business and/or pleasure.
by A verified traveler
Posted 3 Mar 2019
Recommended
for Everyoneby A verified traveler from Florianopolis Brazil
Great Views
Posted 13 Mar 2017
Pros: Cleanliness, Management, Interior Design, View, Amenities
Cons: Dinner service was a little slow and ordering via an Ipad (although a good idea) takes some of the personallity out of eating out for dinner!
Location: Skiing was first class, town was quaint
We stayed for a week to go skiing, we had half board. The room was a great size, clean with a nice design. The hotel amenities were also good and easily accesible. Hotel staff were friendly and helpful. Food was good, well cooked and fresh. It is a little out of town, however bus system worked well, the views are spectacular.
I would love to go back.
by A verified traveler
Ageing hotel with terrific views..
Posted 5 Jan 2015
Pros: Only the views...
Cons: Everything inside the building....
Location: Located high above Engelberg...but not too far from town, albeit on a steep hill....
We spent 3 nights over New Year in Engelberg, which in no way disappoints...it is a breathtakingly beautiful small town surrounded by magnificent mountains. Hotel Waldegg, was a considerable disappointment however, situated away from town, but with superb views...this is a VERY tired out,ageing property that is in need of very significant renovation. I stay in hotels all over Europe each month and I just cannot see how a 4 Star rating is remotely possible for this property...perhaps for the views only. We had two superior rooms at more than €300 per night, this hotel is not cheap and each room was like an army "bunker" ...painted concrete walls and 1970's furniture...yes a good view was the only benefit.
The bathrooms in each room were like a 1960's hospital and just as basic as you could imagine......throughout the small reception and bar/restaurant was a bad odour that permeated the entrance area...just nauseating...
The staff were pleasant and helpful...interestingly they give you a variety of leaflets upon check in,one that tells you proud they are of the "renovated rooms on floor 5 &6" You are sorely out of luck it seems on any other floor.....Engelberg was wonderful and deserves many return visits...Hotel Waldegg should be avoided
by Lauren from Washington, DC
Go Spa in the Alps!
Posted 6 Dec 2014 on HotelsRooms need updating, but service was good. Loved the spa!
Recommended
for Couplesby A verified traveler
Wonderful service
Posted 20 Jan 2014
Cons: Expanded menu at the restaurant.
A very nice find at the last minute. The distance from the slopes might discourage the crowds, and that to your advantage. Great staff and service, clean modern rooms, and a sweet view across the valley to the mountains.
by Steve from Washington
Wonderful place with great family atmosphere
Posted 8 Jan 2014 on HotelsTThe Waldegg is an exceptional place due to its rare family atmosphere. We went with our two children and were really quite impressed they had made friends with other children (and with members of the staff) before we left. The rooms have been meticulously maintained and carefully cleaned. The spa facilities are wonderful and focus on the children in a way I’ve never seen before. The only reason I don't give the hotel 5 stars is because of the slow service in the various food-serving venues in the facility. This is common in Switzerland, but here service was slow even for the Swiss. For example, in the breakfast dining area coffee is served only by the waitstaff, and on our second day there, I waited through the entire meal to be acknowledged and offered coffee. In the end it did not much reduce our overall enjoyment, but I feel that a 5-star rating should be nearly perfect. I gave the location a 4 rather than a 5 because the hotel is located on a hill such that it is not walking distance from the quaint downtown dining establishments, and there is no shuttle service after 5pm. In summer, it would be just 10-15 min, but in winter it is dark, icy and narrow in places so we drove to dinner when we ate downtown. In summary, it was a very rewarding experience and if we get the chance we will certainly go back to the Waldegg. positive experience and if we get a chance we will certainly go back.
