Ratings based on 244 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 5 Jun 2024
Outdated
5 out of 5
by A verified traveler

Posted 7 May 2024
Well priced, very clean, smooth check in.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Pleasant surprise

Posted 14 Jan 2024 on Hotels
I was totally surprised by this Mainstay Suites. I don’t think I ever stayed at this brand of hotel. I found it wonderful. It’s got a kitchen with full refrigerator, burners and appliances available at the desk at no extra charge. Free coffee. WiFi worked well.
4 out of 5
by A verified traveler

Posted 14 Jan 2024 on Hotels
Good. The card-key machine being out of order was a little strange.
3 out of 5
by A verified traveler

Technology sucks

Posted 25 Dec 2023 on Hotels
No key cards. Had to be let in by desk attendant. Also no soap in bathroom.
Comment from Hotel Management
26 Dec 2023 by GM, Hotel Management
Sorry about the key card situation. We have a new system ordered and are waiting for its arrival. We do hope that you will try us again in the future.
5 out of 5
by A verified traveler

Posted 26 Nov 2023
We arrived in a snowstorm! The person working the front desk did a great job in an overwhelming situation. We felt safe and welcome.
5 out of 5
by A verified traveler

Posted 2 Nov 2023
12:00 check out
5 out of 5
by A verified traveler

Posted 30 Oct 2023
Wish they had some sort of breakfast. Pool would be nice.
5 out of 5
by A verified traveler

Great stay

Posted 30 Oct 2023 on Hotels
This hotel was just what my friend and I needed. We were in town for homecoming and weren’t planning on staying the night. The cold and rain changed our plans. The room was nice and clean, the beds were super comfortable. Check-in/out was quick and easy. We did miss the breakfast bag unfortunately.