Ratings based on 155 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Great staff. Clean room. Convenient distance from beach and dining.
by A verified traveler
Posted 28 May 2024
The hotel is in a great spot very convenient to get around, that being said, the room itself was okay nothing special even though we got the best "suite" they offer. This hotel doesn't have irons or ironing boards even the worst hotel I've been to had an iron so that was weird, their breakfast is very minimal and shoved to the side in this awkward corner so it's one person at a time thing made me not even want to get anything.
Comment from Hotel Management
28 May 2024 by Mary, Hotel Management
Dear Cassidy,ChatGPTI'm sorry to hear that your experience at our hotel fell short of your expectations. We strive to provide exceptional service and amenities to all our guests, and it's disappointing to learn that we missed the mark during your stay.Regarding the lack of irons and ironing boards, we understand how essential these amenities are for many travelers, and we apologize for any inconvenience this may have caused you. We will certainly take your feedback into consideration as we continue to improve our offerings.Additionally, we regret that our breakfast setup did not meet your needs. Your feedback about the layout and accessibility of our breakfast area is valuable, and we will explore ways to enhance this aspect of our service.While we understand that your experience may not have been as enjoyable as you had hoped, we want to assure you that many of our guests do appreciate the convenience of our location and the comfort of our accommodations. We hope that you will consider giving us another opportunity to exceed your expectations in the future. If you have any further comments or concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and the opportunity to improve our guests' experiences.Regards,Mary
by A verified traveler
Posted 24 May 2024
Room and service was great
Comment from Hotel Management
24 May 2024 by Mary, Hotel Management
Dear SteveThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and our services. It was a pleasure to have you as our guest. We look forward to welcoming you back soon for another wonderful experience!Regards,Mary along with TeamLighthouse Suites
by A verified traveler
Posted 19 May 2024
Not beachfront
Comment from Hotel Management
19 May 2024 by Mary, Hotel Management
Dear guest,Thank you so much for your feedback! We truly appreciate you taking the time to share your experience. While we're grateful for your stay, we want to clarify that we do not advertise ourselves as beachfront. We understand the importance of accurate information and want to ensure all our guests have the best experience possible. Booking directly with us is the best way to guarantee accurate information about our property. We hope to welcome you back soon and provide you with an even better experience. Third party reservations may not be accurate. Regards,Mary
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
28 May 2024 by Mary, Hotel Management
Dear JOHN,Thank you for taking the time to leave us a review on Expedia! We're delighted to hear that you enjoyed your stay with us and that you found it worthy of a 4-star rating. Your feedback is greatly appreciated, and we're grateful for your support. If you ever find yourself back in the area, we would love to welcome you again for another great experience. Safe travels!Regards,Mary along with TeamLighthouse Suites
by A verified traveler
Posted 5 May 2024
Nice and clean.
Comment from Hotel Management
6 May 2024 by Lighthouse Team, Hotel Management
Dear Doug,Thank you for taking the time to review Lighthouse Suites. We are thrilled to have received a 5/5 score! Your feedback is important to us and we are delighted to hear you found Lighthouse Suites nice and clean!We hope you will visit us again soon!
by A verified traveler
Posted 4 May 2024
My only complaint would be how loud the AC was in the bedroom.
Comment from Hotel Management
6 May 2024 by Lighthouse Team, Hotel Management
Hello Christine,Thank you for your review of Lighthouse Suites. We are delighted with the 5/5 score! We truly appreciate your feedback. We are sorry to see that our AC was loud in the bedroom, but we hope the AC kept you cool!We would love for the opportunity to have you as a guest again!
by A verified traveler
Posted 3 May 2024
Nice property, I would stay again.
Comment from Hotel Management
6 May 2024 by Lighthouse Team, Hotel Management
Dear Reno,Thank you for your review of Lighthouse Suites! We would love to have you as a guest again! Emerald Isle in the summer is a wonderful time of year!Hope to see you soon!
by A verified traveler
Posted 26 Apr 2024
This was a very nice hotel.
Comment from Hotel Management
6 May 2024 by Lighthouse Team, Hotel Management
Dear Jennifer,We are ecstatic to receive a 5/5 score from you! Thank you for taking the time to review Lighthouse Suites.We are happy to read you found our hotel to be nice! We hope you enjoyed our guest suites, proximity to the beach, and all of the wonderful shops Emerald Isle has to offer! Please visit us soon!
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
6 May 2024 by Lighthouse Team, Hotel Management
Dear Stacie,Thank you for your review. We hope you enjoyed visiting Emerald Isle and the Crystal Coast!
