Ratings based on 97 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler

Posted 27 Feb 2024
Comment from Hotel Management
9 Mar 2024 by Alex, Hotel Management
Dear Hamish,Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay at our motel. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's always rewarding to know that we've succeeded in making your stay memorable.Your kind words mean a lot to us, and we truly appreciate your feedback. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future.If there's anything specific that stood out to you or any suggestions you have for us to further improve, please feel free to let us know. We're committed to continuous improvement and ensuring that each guest has a wonderful experience.Thank you again for choosing Emerald Inn by Travellers and we look forward to serving you again on your next visit.Warm regards,Alex GriersonGeneral ManagerEmerald Inn by Travellers
4 out of 5
by A verified traveler

Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
9 Mar 2024 by Alex, Hotel Management
Dear Nicole,Thank you for choosing to stay at our motel and for taking the time to provide a rating. We appreciate your feedback and hope you had a comfortable stay. If there's anything specific you'd like to share about your experience or suggestions for improvement, please feel free to reach out. We always strive to enhance our guests' experiences and would love to hear more about your stay.Best regards,Alex Grierson
3 out of 5
by A verified traveler

Posted 28 Jan 2024
Good size room
Comment from Hotel Management
3 Feb 2024 by Alex, Hotel Management
Dear Jan,Thank you for choosing to stay at our motel and for taking the time to provide a rating. We appreciate your feedback and hope you had a comfortable stay. If there's anything specific you'd like to share about your experience or suggestions for improvement, please feel free to reach out. We always strive to enhance our guests' experiences and would love to hear more about your stay.Best regards,Alex GriersonGeneral ManagerEmerald Inn by Travellers
5 out of 5
by A verified traveler

Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
21 Jan 2024 by Alex, Hotel Management
Dear Nicole,Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay at our motel. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's always rewarding to know that we've succeeded in making your stay memorable.It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future.If there's anything specific that stood out to you or any suggestions you have for us to further improve, please feel free to let us know. We're committed to continuous improvement and ensuring that each guest has a wonderful experience.Thank you again for choosing our motel, and we look forward to serving you again on your next visit.Warm regards,Alex GriersonGeneral ManagerEmerald Inn by Travellers
5 out of 5
by A verified traveler

Posted 16 Jan 2024 on Wotif
This property was extremely clean and the price was the best in the street and being a self contained suite made it a very nice surprise. Have already told many people how great it was.
Comment from Hotel Management
16 Jan 2024 by Alex, Hotel Management
It was a pleasure to host you Margaret. Thanks so much for the kind words!
5 out of 5
by A verified traveler

Posted 5 Nov 2023 on Hotels
Our stay was nice, unit was clean.
5 out of 5
by A verified traveler

Posted 20 Oct 2023 on Wotif
Quiet well positioned property with options around the corner for take away. Nice clean property.
Comment from Hotel Management
21 Jan 2024 by Alex, Hotel Management
Dear Kylie,Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay at our motel. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's always rewarding to know that we've succeeded in making your stay memorable.Your kind words mean a lot to us, and we truly appreciate your feedback. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future.If there's anything specific that stood out to you or any suggestions you have for us to further improve, please feel free to let us know. We're committed to continuous improvement and ensuring that each guest has a wonderful experience.Thank you again for choosing our motel, and we look forward to serving you again on your next visit.Warm regards,Alex GriersonGeneral ManagerEmerald Inn by Travellers
5 out of 5
by A verified traveler

Posted 30 Sep 2023 on Wotif
Comment from Hotel Management
21 Jan 2024 by Alex, Hotel Management
Dear Richard,Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay at our motel. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's always rewarding to know that we've succeeded in making your stay memorable.It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future.If there's anything specific that stood out to you or any suggestions you have for us to further improve, please feel free to let us know. We're committed to continuous improvement and ensuring that each guest has a wonderful experience.Thank you again for choosing our motel, and we look forward to serving you again on your next visit.Warm regards,Alex GriersonGeneral ManagerEmerald Inn by Travellers
5 out of 5
by A verified traveler

Posted 29 Sep 2023 on Wotif
Great friendly service, very clean and close to everything
Comment from Hotel Management
21 Jan 2024 by Alex, Hotel Management
Dear Tracey,Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay at our motel. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's always rewarding to know that we've succeeded in making your stay memorable.Your kind words mean a lot to us, and we truly appreciate your feedback. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future.If there's anything specific that stood out to you or any suggestions you have for us to further improve, please feel free to let us know. We're committed to continuous improvement and ensuring that each guest has a wonderful experience.Thank you again for choosing our motel, and we look forward to serving you again on your next visit.Warm regards,Alex GriersonGeneral ManagerEmerald Inn by Travellers