Ratings based on 974 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Everything was excellent
by A verified traveler
Posted 27 May 2024
Nice property just outdated and the rooms need more cleaning. Don’t know if I would stay again but ok! The staff was really nice though.
by A verified traveler
Posted 25 May 2024
Everything went well with in our 2 nights stay, the room has clean, the bed & pillows comfortable, quiet.
Comment from Hotel Management
25 May 2024 by Leticia R- Guest Services, Hotel Management
Dear Sandra, thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.
by A verified traveler
Posted 23 May 2024
I'm from the Chicago are but moved out of town. This is usually my first choice because of convenience, price, and cleanliness. The staff is always pleasant as well.
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Kendrick,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
by A verified traveler
Posted 23 May 2024
Wrong bed size
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Joungkun,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
by A verified traveler
Posted 22 May 2024
Great. Housekeeping doing a FANTASTIC JOB!… room was in excellent condition.
Front desk was very professional and catered to my request for a first floor room close to an exit. Thumbs up
Definitely would consider a repeat stay while on business. Location is close to major needs.
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Astrid,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Mustafa,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
by A verified traveler from Stratford
Posted 21 May 2024
Clean Quiet In the middle of nowhere,
Loved it
Staff were awesome
Comment from Hotel Management
21 May 2024 by Leticia R- Guest Services, Hotel Management
Dear Dan, thank you for choosing to stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. You have motivated us to work harder and get better with your positive comment. Looking forward to seeing you visit with us again soon and have an even greater experience. Thank you
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Kaycee,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
by A verified traveler
Posted 19 May 2024
It was good. However, at 1:00am the alarm went off. Also, we heard kids playing at 2:00am. It was hard to sleep.
Comment from Hotel Management
20 May 2024 by Leticia R- Guest Services, Hotel Management
Dear Alexis, thanks for sharing your feedback. We are extremely happy to hear you had an enjoyable stay with us at Clarion Inn Elmhurst - Oakbrook. We do apologize for the shortcoming that you had during your stay and promise to work on making your next stay an enjoyable one. Looking forward to serving you once again, have a wonderful day.
