Ratings based on 994 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Nice basic and clean
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Dear Duncan, Thank you very much for leaving this lovely review! It is great to know that you enjoyed our pristine accommodations. We look forward to having you as our guest again at Hawthorn Extended Stay: Ellsworth/Bar Harbor soon. Sincerely,Andrea Glidden,General Manager
by A verified traveler
Posted 16 May 2024
They are in the process of changing signage from Ramada to Wyndham. The main sign in High St still had Ramada and so we missed it the first time. The sign could have been covered over and something temporary put up. There were new signs on the building but you couldn't see them from the road
Comment from Hotel Management
17 May 2024 by General Manager, Hotel Management
Dear Frank,Thank you for sharing your review. We appreciate your feedback regarding the signage and apologize for any inconvenience this caused. Rest assured; we will use the information you provided to take the necessary actions. We hope to see you again next time you visit our city.Sincerely,Andrea Glidden,General Manager
by A verified traveler
Posted 27 Apr 2024
The property was great place to stay while visiting Acadia National Park. The room was clean and just right for 5 of us to stay, there was plenty of space. I wish that there was body wash for the shower instead of bar soap, and some hand & body lotion would've been nice as well. The breakfast was good, there were plenty of options for us but the coffee didn't taste very good. The pool area was spacious and my kids enjoyed the pool.
Comment from Hotel Management
28 Apr 2024 by General Manager, Hotel Management
Dear Stephanie,Thank you for being our guest and for sharing your experience. It is great to know you had a relaxing time and that your spacious room, our location, and breakfast exceeded your expectations. We are also glad your kids had a good time and enjoyed our pool. We hope to see you and your family again soon at Hawthorn Extended Stay: Ellsworth/Bar Harbor for yet another enjoyable stay.Sincerely,Andrea Glidden,General Manager
by A verified traveler
Posted 24 Apr 2024
It was super clean, nice area of Ellsworth, real close to Arcadia National Park.
Comment from Hotel Management
25 Apr 2024 by General Manager, Hotel Management
Dear Richard,Thank you very much for leaving this lovely review! It is great to know that you enjoyed our clean property and that our location, which is close to Arcadia National Park made it even better. We look forward to having you as our guest again at Hawthorn Extended Stay: Ellsworth/Bar Harbor soon. Sincerely,Andrea Glidden,General Manager
by A verified traveler
Posted 19 Apr 2024
We are a repeat satisfied customer.
Comment from Hotel Management
20 Apr 2024 by General Manager, Hotel Management
Dear Dana,Thank you for letting us know that you had a great stay once again at Hawthorn Extended Stay: Ellsworth/Bar Harbor. Our return guests are very dear to us, so we look forward to your next visit with great anticipation.Sincerely,Andrea Glidden,General Manager
by A verified traveler from Kennebunk
Posted 10 Apr 2024
Pros:
Very nice staff!
Convenient location.
Comfortable bed.
Kitchenette was clean. (No stove top.)
Things to know:
View of the back of Hannaford on the left side. It's a long walk to the main desk and breakfast area if you stay in the back section.
Cons:
The loveseat is the hardest thing with a cushion we have ever sat on. We pulled pillows under us.
The sink area us lacking in space for anything. That needs to be upgraded with a shelf of some kind.
Overall, a good stay that met our needs.
It is 30 minutes to Winter, Southeast, Northeast, and Bar Harbor, making it a great spot to explore from.
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Janice,Thank you very much for leaving this detailed review! We are glad to know that you had a good stay and liked your comfortable bed and that our convenient location made it even better. Please know our front desk is always available to help make you as comfortable as possible and portable cook tops are available upon request. Your suggestions regarding the loveseat and the sink area are appreciated; we will share them with the appropriate team to see what changes we can make. Please know we have already renovated parts of our property and improvements are made on an ongoing basis; we appreciate you sharing your observations and suggestions. Thank you once again and we look forward to having you as our guest again at Hawthorn Extended Stay: Ellsworth/Bar Harbor soon. Sincerely,Andrea Glidden,General Manager
by A verified traveler
Posted 7 Apr 2024
The staff were super friendly and helpful. Breakfast was amazing.
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Cora,Thank you for your generous review of Hawthorn Extended Stay: Ellsworth/Bar Harbor. We are glad that you liked our team for the service they provided and our breakfast. Thank you once again, and we look forward to having you as our guest again whenever your travels bring you back to this area.Sincerely,Andrea Glidden,General Manager
by A verified traveler
Posted 18 Mar 2024
This was a great set up for our family of four for a basketball tournament weekend. We stayed in a two queens/sofabed room with a kitchenette. Pros: breakfast included, cookies in the lobby, space in our room, a treadmill in good repair, friendly staff. Cons: the sofabed was pretty uncomfortable/saggy, quiet hours didn't seem to be enforced (kids up and loud in the halls until almost midnight).
Comment from Hotel Management
19 Mar 2024 by General Manager, Hotel Management
Dear Maureen,Thank you so much for sharing your insights on your recent stay at Hawthorn Extended Stay: Ellsworth/Bar Harbor with detail! We are thrilled to read how much you and your family enjoyed the time with us and liked your spacious room, staff, breakfast, and also our cookies. Thank you, as well, for sharing your comments about the noise from outside and the sofa bed in your room and we are sorry for the inconvenience caused. We look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Andrea Glidden,General Manager
by A verified traveler
Posted 17 Mar 2024
Room had "kitchenette" but nothing to cook on ( stove, hotplate)
Comment from Hotel Management
18 Mar 2024 by General Manager, Hotel Management
Dear Samantha,Thank you for taking the time to write your review and we are glad to know you had a great experience at Hawthorn Extended Stay: Ellsworth/Bar Harbor. Kindly note the hotplate is available upon request and our front desk is available to address issues to make your stay more comfortable; we appreciate your feedback. We look forward to having you as our guest again soon. Sincerely,Andrea Glidden,General Manager
by A verified traveler
Posted 11 Mar 2024
Great rooms, good price, convenient location and breakfast included. Nice all rooms have kitchenette too !
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Dear Dana, Thank you for the outstanding review of Ramada Inn Ellsworth! We offer spacious rooms with kitchenettes that combine comfort and functionality for guests who want their stay to feel like home away from home. We also appreciate your kind comments about our location and breakfast. It was such a joy to host you, and we hope you will be back soon. Sincerely,Andrea Glidden,General Manager
