Ratings based on 14 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2024 on Hotels
The views are incredible. The staff are very helpful, they arranged a tuk tuk for us from the station and brought us breakfast each morning at a time of our choosing. It was great.
by A verified traveler
Posted 13 Jan 2024 on Wotif
There are several inaccuracies with the listing.
There is no reception. There is no lift. There is no cafe There are steps leading up to the rooms. And it goes on.
This is a humble homestay. Not a guesthouse / hotel. It is also not registered with the Tourism Board as all properties accepting paying guests are required to do.
The property was quite difficult to find, the signage was quite obscure. I found the room musty on arrival and had to leave doors open for a while to air it. The toilet decor was weird and I couldn’t make out if the toilet was clean or not. The bed sheets did not feel clean. I was woken up around midnight by a very strange noise. I could not make out what it was. Breakfast was super.
It did not meet my expectations unfortunately. The owners were very nice and did all they could to please
by A verified traveler
Stunning Mountain Oasis
Posted 27 Nov 2023 on HotelsLoved my stay here! The mountain view from the rooms is spectacular. It was a little hard to find at first, since it's down a narrow mountain road, but once you find it, it's easy to walk into town and get around. I walked to the nine arch bridge in like 25 minutes from the hotel. The staff was also extremely nice and helpful. I needed a bandaid at one point and they got me a couple and helped me out. Breakfast was varied and delicious. :) Hope I can come back someday!
by A verified traveler
Posted 5 Oct 2023
I give this 5 stars based on the view alone, but the breakfast was incredible brought to out door every morning and bed and towels were clean and comfy. I highly recommend this property you will not be disappoint, except the view does make you want to do nothing but sit and enjoy it😊
Comment from Hotel Management
5 Oct 2023 by Lasantha, Hotel Management
Thank you very much for your valuable response.
by A verified traveler
View plus plus
Posted 8 Jul 2023 on HotelsBooked for the view and tranquillity, did not disappointment. Family run guest house which I always prefer to support. The climate was perfect, zero humidity, a welcome relief from Colombo. An easy picturesque walk into Ella town, as well as Little Adams Peak.
Staff very nice and friendly. Delicious Sri Lankan breakfast. Best yet coconut roti. Excellent value for money. Thank you Ella Ridge.
by A verified traveler
Posted 27 Jan 2023
Lacintha the owner was very friendly, he followed up on our check in, he was very helpful and nice. He provided breakfast on time the next morning. The location is very close from the center and restaurant. It’s very close also from little Adam’s peak hike. Recommend this place to stay and relax with an amazing view
by A verified traveler
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Posted 11 Jan 2020 on HotelsThe view is absolutely stunning, and the staff was super helpful and friendly in every way.
There was a slight mixup re our booking (seems to be a common issue that hotels.com bookings aren't always respected in Sri Lanka), but the team handled it well, they arranged for us to stay one night at another even nicer place and drove us there.
Comment from Hotel Management
9 Mar 2020 by Kumara, Hotel Management
thank you
by A verified traveler
A room with a view
Posted 16 Sep 2018 on HotelsFantastic stay at Ella Ridge Hotel! Service really great, fantastic breakfast and a view that words really cannot describe! Would stay again without hesitation.
Comment from Hotel Management
17 Sep 2018 by Lasantha, Hotel Management
Dear Friend
Thank you very much for your feedback..hope to see again..
by A verified traveler
Fantastic room, better check in service needed
Posted 11 Aug 2018 on HotelsAmazing room with absolutely stunning view. Beds were really comfortable. Unfortuntely we didnt get to try breakfast as upon check in they showed us rooms and then left us to our own devices. There was no mention of the wifi password or where we could find them if we needed anything. We did ask about breakfast and arranged for 7.15am, however the next day we couldnt find anyone around. We waited til 8am then gave up and went out.
Comment from Hotel Management
4 Sep 2018 by Lasantha, Hotel Management
Hello dear
Thank you Very much for your feedback...hope to see again...
by A verified traveler
Good value for money with a great view.
Posted 7 Mar 2024 on HotelsNice place 10 minutes away from the buzz of Ella main road. Very friendly and helpful staff. Great view. Comfortable room. Good value for money.
