Ratings based on 44 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jan 2023
Loved my stay at the Ella Alpine Resort! The views are amazing and the owner is so nice and accommodating. Breakfast with an incredible view was just an added bonus to get the morning started.
Comment from Hotel Management
25 Jan 2023 by Roshane N, Hotel Management
Thank You so much for your lovely words Olga. We loved having you with us & We'd love to have you back with us again one day. Safe travels.
by A verified traveler
Posted 19 Feb 2020
Great experience, great view! And location was great to feel the escape from crowd and traffic
Comment from Hotel Management
19 Feb 2020 by Roshane N, Hotel Management
Thank you so much for your lovely review.
by A verified traveler
Nice small resort with amazing views.
Posted 12 Feb 2020 on HotelsWe really enjoyed our stay at the Ella Alpine Resort. Our host went out of his way to make sure our stay was as pleasant as possible. Breakfast varied everyday and this place had the best WiFi so far in Sri Lanka. Beautiful views and an easy walk to Ella via the train tracks. Great spot.
Comment from Hotel Management
13 Feb 2020 by Roshane N, Hotel Management
Thank you so much for the lovely review Paul. Please do come again.
by A verified traveler
Posted 21 Jan 2020
Very good location, with amazing views, away from the noise of Ella town. Very friendly staff and excellent communication and advice from the team prior to arrival.
Comment from Hotel Management
21 Jan 2020 by Roshane N, Hotel Management
Thank you so much for your lovely review.
by A verified traveler
Beautiful sunrise from the room
Posted 3 Jan 2020 on HotelsBeautiful sunrise from the room
Comment from Hotel Management
3 Jan 2020 by Roshane N, Hotel Management
Thank you so much for the lovely review and photos :)
by A verified traveler
Paying extra for nothing
Posted 21 Dec 2019 on HotelsFar away from the main road (20 mins walk). Hotel.com quoted price is much higher than the price shown in the hotel when I arrive.
Comment from Hotel Management
22 Dec 2019 by Roshane N, Hotel Management
Dear Cheuk, thank you for staying with us. Yes, we do admit we are not in the town centre but the location is something guests should decide when booking any accommodation. Most of our guests look for the peace and quietness that properties in town cannot offer, hence they prefer our location to one in town. If you use the map showing the shortcut to town that we e-mail twice, once immediately after you book and secondly, a couple of days before your arrival and also displayed in the information folder that's in your room, you would've been able to get to town by foot in 10-15 mins. The prices we write on our whiteboard are last-minute walk-in prices for rooms that haven't sold ye for that dayt. Of course they will be slightly lower as a room sold for a lower price is better than a room not sold. I hope this clarifies it for everyone else interested in staying with us. Thanks again for staying with us.
by A verified traveler from Canada
Posted 26 Oct 2019
The property is in good location if you are into hiking and you are nature lover.
Staff are very pleasant...food was great .services good.
Comment from Hotel Management
26 Oct 2019 by Roshane N, Hotel Management
Thank you so much for the lovely review :)
by A verified traveler
Posted 10 Sep 2019 on Ebookers
Really nice property just off the beaten track in Ella. The breakfast was superb and the owner was very friendly and offered great advice for things to do in the area. Only downside for us was no air con but apart from that really nice place
Comment from Hotel Management
11 Sep 2019 by Roshane N, Hotel Management
Thank you so much for the lovely review. For most of the year, aircon hasn't really a necessity given the weather at Ella. It's rarely been mentioned by customers as it gets pretty chilly in Ella. However, it's been exceptionally hot these days so I do understand it being a bit hot. We are a work in progress and we do want to add A/C to some of our rooms when time and funds permit. Thanks for staying with us.
by A verified traveler
Amazing stay in Ella
Posted 12 Aug 2019 on HotelsThe mountain view is fantastic waking up with very big comfortable bed to sleep in.
The owner started with very warm welcome introduction to hotel and the area. He himself also took me and other guests to hike to very famous nice arch bridge. Breakfast at hotel is amazing as everyone mentioned in review, but what I really got me to love this stay was the owner served dinner one day, very delicious homemade jackfruit curry, which I told him earlier that I love jackfruit which I cannot eat in my home country. He made jackfruit curry!!!!! I am solo female traveller, and I felt so safe and my heart so full after meeting the owner and his staffs.
Thanks again for the best hospitality I can ever ask for. I will never forget this experience;)
Comment from Hotel Management
13 Aug 2019 by Roshane N, Hotel Management
Thank you so much for your lovely review Yuki. We loved having you with us and please do come visit us again.
by A verified traveler
Posted 6 Apr 2019
If youre looking for a quiet place away from the bustling Ella strip, this place is it. It has an amazing view where you can basically skip Ella Rock. The hosts are really warm and friendly and will make sure you have the best possible experience. It is a bit of a trek from the main strip (uphill) so plan with that in mind if you are going to go in town frequently.
Comment from Hotel Management
8 Apr 2019 by Roshane N, Hotel Management
Thank you so much for the lovely review. Most appreciated.
