Ratings based on 91 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 10 May 2024
First the staff could not confirm the reservation.
Wanted to charge me even though it was pre paid was quoted a different amount than advertised.
Second I get it’s off seasons but why stuff is on the second floor?
The pool had no towels the fitness center was closed and full of crap.
They said the was a confidential breakfast but it was granola bars and bananas. The coffee machine wasn’t even turned on.
Upon checkout no one was even around.
Place is terrible
Comment from Hotel Management
11 May 2024 by Management SCW , Hotel Management
Matthew, we regret any inconvenience you experienced during your stay. Just to clarify, we do not provide a continental breakfast; however, we offer a grab-and-go breakfast during the summer season (June - September). We have checked and confirmed that you were not charged any additional fees. Regrettably, we currently do not have pool towels available, and our fitness room is temporarily closed. Our operating hours are limited during off season, but we have staff on call 24 hours a day. We would like to make it right for you, so please reach out to us to arrange another visit.Best,
by A verified traveler
Posted 13 Apr 2024
The lake is beautiful. The food and restaurants are lovely
Comment from Hotel Management
11 May 2024 by Management - SCW, Hotel Management
Thank you very much, we hope to see you again.
by A verified traveler
Posted 7 Apr 2024
The advertising was a lie!!!!! No hot tub, no restaurants, no staff after 8, no bar, no free continental breakfast, parking was ridiculous, no microwave, poorly lit. Very expensive for NOT having what they claimed to have.
Comment from Hotel Management
7 Apr 2024 by SCW Staff, Hotel Management
Dear Cheryl, We are truly sorry to hear about the issues you've experienced during your stay. Please accept our sincerest apologies for any inconvenience and disappointment. We take your feedback seriously and will address any discrepancies in our advertised amenities and on-site services immediately. Once again, we apologize and hope to earn back your trust. Warm regards,
by A verified traveler
Posted 30 Mar 2024
Spacious room and comfortable king sized bedding. Walk in shower and two spray heads, one hand held was great. Hotel location was waling dustance to dining and shops.
Comment from Hotel Management
7 Apr 2024 by SCW Staff, Hotel Management
Thank you Glen for choosing to stay with us and leaving a very kind review! We are happy to hear that you enjoyed your stay. We hope to see you again soon. Take care,
by A verified traveler
Posted 12 Sep 2023 on Hotels
by A verified traveler
Posted 10 Sep 2023 on Hotels
The place is great and you can’t beat the location, but there is no soundproofing at all. I could hear the conversations in the next room over like I was in the room with them. This means everything your neighbors do, from snoring to chatting to getting down and dirty, you will get to be a part of. Every door that opens and closes and every footstep above and beside, is a chance to wake up.
by A verified traveler
lovely grounds, pristine lake!
Posted 8 Sep 2023 on HotelsThe grounds are beautiful. The lake is stunning and pristine. Staff are friendly and helpful. Rooms are ok, clean but not luxurious. The hotel is pet friendly which is awesome. I recommend this hotel and it's wonderful location!
by A verified traveler
Posted 17 Aug 2023
First off this is a quiet, quaint, peaceful place that is a bit whimsical and boutique like. The lake is beautiful and the little town is cute with the little restaurants and shops. The room was very clean. The negatives are the parking. You cannot park next to where the rooms are, the lot is reserved for other properties so you have to park on the opposite end of the building where you need a different key to enter, but they do not give you that key so that’s an issue. The beds are very uncomfortable. They need to be replaced because there are large dips in the middle of them from overuse. The food that is offered is just “okay”, it is nothing special. The best items were the pot stickers and the cheese curds. The Social and the Tiki bar both were just adequate. There were about 20-30 bees at the different tables at the tiki bar which is sort of an issue. Two of us were stung. The bathrooms at the outdoor pool are very dirty and if you want to shower post lake or pool there, good luck because the water pressure isn’t more than a sprinkle. The pools are heated and the hot tub is a nice temperature. The staff was not the most helpful, I felt like a bit of an inconvenience at times. The bartender at the social was drinking the entire time we were there which is whatever, but he was mixing up drinks and making things incorrectly. The office staff were the most helpful and pleasant of the entire property.
by A verified traveler
Posted 24 Jul 2023
Great location, beautiful scenery. Drinks at the Tiki bar are very strong, bartenders not very friendly. The rooms were clean and updated, but the beds were horribly uncomfortable and the walls are so thin you can hear the TV and conversation in the next room and above you making sleep difficult.
