Ratings based on 611 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
The entire building smelled burnt. The door on the room would not close. It also would not lock. The shower faucet almost fell apart. The shower flooded the bathroom floor. The very uppity her/he/it wanted a 500 word explanation on why i could possibly want 4 towels. And how many people did i let into my room. I asked her what is it to her and that im the customer. She huffed and puffed and made it a huge deal. So i told her to back off i dont want her towels. My wife went and got the towels after embarrassingly expressing a medical condition in public on why the towels are needed. This is in poor form and that person should be fired for harassment of the guests. The room was constantly sweating and humid even with the air on. And the room had very poor lighting. Entrance doors on both sides seemingly were not controlled by card entry at night, when front desk was widely unsupervised, adding to the unsafe atmosphere of the door being in disrepair.
Comment from Hotel Management
11 Jun 2024 by Travelodge by Wyndham, Hotel Management
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future
by A verified traveler
Posted 2 Jun 2024
Enjoyed my stay there.
Comment from Hotel Management
2 Jun 2024 by Travelodge by Wyndham, Hotel Management
Thank you for your feedback. I am pleased to hear you enjoyed your stay. Thank you again and we look forward to serving you in the future
by A verified traveler
Posted 31 May 2024
Perfectly reasonable budget hotel. It was not, however, particularly disability friendly. For instance, the main entrance does not have an automatic door opener. The building also does not have an elevator. That said, the excellent staff worked hard to make up for the building’s shortcomings.
Comment from Hotel Management
31 May 2024 by Travelodge By Wyndham, Hotel Management
Thank you for taking the time to share your experience. I am sorry for the inconveniences you experienced. I am pleased to hear you enjoyed our staff. Thank you again and we look forward to serving you in the future
by A verified traveler
Posted 30 May 2024
This hotel was a very good value. The room was spacious and clean.
Comment from Hotel Management
31 May 2024 by Travelodge By Wyndham, Hotel Management
Thank you for taking the to share your experience. We are glad to hear you enjoyed your stay
by A verified traveler from Croydon
Posted 26 May 2024
Nice place. Comfortable bed
Comment from Hotel Management
26 May 2024 by Travelodge by Wyndham, Hotel Management
Thank you for taking the time to share your experience. We are pleased to hear you enjoyed your stay and we look forward to serving you in the future
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Travelodge by Wyndham, Hotel Management
Thank you for your feedback. We look forward to serving you in the future
by A verified traveler
Posted 23 May 2024
We had our dog stayed with us. The staff was helpful. The room had a weird smell which was not a big deal considering the room may be occupied by travellers with pets. Overall, it seemed clean.
Comment from Hotel Management
23 May 2024 by Travelodge by Wyndham, Hotel Management
Thank you for sharing your experience. I am sorry there was an odor in the room. Thank you again for your feedback and we look forward to serving you in the future
by A verified traveler
Posted 20 May 2024
The hotel has been renovated so it was really comfortable. Although not advertised it sure was great to get a cup of coffee with some fruit and toast to start the day.
Comment from Hotel Management
21 May 2024 by Travelodge by Wyndham, Hotel Management
Thank you for your feedback. We are pleased to hear you enjoyed your stay and we look forward to serving you in the future
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
21 May 2024 by Travelodge by Wyndham, Hotel Management
Thank you foe your feedback. We are glad you enjoyed your stay and we look forward to serving you in the future
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Travelodge By Wyndham, Hotel Management
Thank you for your feedback. we look forward to serving you in the future
