Ratings based on 739 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
If not for the kind, welcoming, and warm staff that worked this night, my wife and I were denied entry into a hotel for us having 1 too many dogs. I guess exempt for service animals doesn’t mean against the price or even their clear lack
Comment from Hotel Management
15 Jun 2024 by Adraine Rediresponse Specialist, Hotel Management
Dear Adam, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ELKHART. I am happy to read that you found our staff to be welcoming and warm. I am sorry you had an issue checking in due to you having one too many dogs, but I am our hotel allow an exception to service animals. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 12 Jun 2024
Just close to good eating places.
Comment from Hotel Management
14 Jun 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Chetan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ELKHART. We value you as our guest and welcome your 3/5 score. At red Roof we are happy to know that you made us your choice of stay and was pleased with our close proximity to eating places. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to hosting you again in the future. Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Jun 2024
This hotel is reasonable, you get your money worth. Clerk was very nice and helpful
Comment from Hotel Management
4 Jun 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Paula,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ELKHART. I was glad to hear our hotel was reasonable and our staff was very nice and helpful. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Oshane RediResponse Specialist , Hotel Management
Hello Ziera, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ELKHART and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
11 Jun 2024 by Adraine Rediresponse Specialist, Hotel Management
Hello Brook, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ELKHART and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
6 Jun 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Shellie, We at the RED ROOF INN ELKHART are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 7 May 2024
The hotel has hard working people and provide a clean environment. Good place to stay on a budget.
Comment from Hotel Management
9 May 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Alex,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ELKHART. I was happy to read you found our hotel staff to be hardworking and our hotel to be clean and budget friendly. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
27 May 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ELKHART and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Apr 2024
Hotel was clean and staff was helpful.
Comment from Hotel Management
25 Apr 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN ELKHART. Joseph, I am glad to hear that you found our hotel to be clean and our staff to be helpful. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Joseph, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Apr 2024
Hotel was clean and staff was on it.
Comment from Hotel Management
25 Apr 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN ELKHART. Joseph, I am happy to hear that you found our hotel to be clean and you were pleased with our staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Joseph, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
