Ratings based on 636 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
The front desk staff was so nice and helpful to us
by A verified traveler
Posted 7 Jun 2024
Check in was kind of a hassle. The man working the front desk would hardly speak a word so a lady came out and was helping. Their credit card machine was having problems but they got it fixed. The fitness room is ok. Both treadmills have loose belts. Other than that it was good. Comfy room, good breakfast.
by A verified traveler
Posted 20 May 2024
Awful
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 3 May 2024
We had been on the road for over 12 hrs and just needed something for the night, loved our room and the staff was awesome
by A verified traveler from Atlanta
Posted 2 May 2024
Comment from Hotel Management
30 May 2024 by Khia, Hotel Management
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Clean room and hotel! Large rooms and convenient to the interstate. Quiet stay!
by A verified traveler
Posted 24 Apr 2024
The hotel is convenient to I-40. The staff at check-in were very friendly and helpful. The facilities are nice. However, we had two significant problems during our stay. First, we found blood and hair on both the fitted and regular sheets. The staff gave us new sheets when we requested them. We do not think they original bedding had been washed. Second, the breakfast which was supposed to open at 6:30 was not open when we finally gave up and left at 6:50. Both issues were survivable, but not preferable. I wonder if they are having trouble with having enough reliable staff.
