Ratings based on 555 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Great place to stay
by A verified traveler
Posted 5 Jun 2024
Rundown and scary. Disgusting rooms.
by A verified traveler
Posted 4 Jun 2024
No weather stripping at bottom of door. Had to put a towel there. Carpet ripped room poorly painted. Charged extra for pets. A lot of shady looking people staying there. Looked like drug dealing or prostitution. Pool was green. Priced high considering the surroundings.
by A verified traveler
Posted 28 May 2024
When booked---pool. NOT available to use when I was there. Room was ok but dried paint on curtains; 2 holes punched on both sides of bathroom door and back side was loose/broken; many plugs were not plugged in including room phone; tub plug not working correctly; we had to wait in lobby until exactly 3pm to check in EVEN though rooms were ready and they were not busy. I won't go there again.
by A verified traveler
Posted 28 May 2024
The outlet to the air conditioner had wiring showing, the outlet was loose, the shower basin was visibly dirty, the ceiling was water stained and possibly mold; the weather stripping at the bottom of the door jam was loose and visibility protruding out.
by A verified traveler
Posted 25 May 2024
Everything was wonderful
Comment from Hotel Management
26 May 2024 by Hotel General Manager, Hotel Management
Thank you for your glowing review of your recent stay at our Quality Inn hotel in Elizabeth City, NC! We are delighted to hear that everything met your expectations and that you had a perfect experience with us.Providing exceptional service and a comfortable environment for our guests is our top priority, and we are thrilled that we were able to deliver on that promise during your visit. Your satisfaction is our ultimate reward, and we are grateful for your kind words.We appreciate your decision to stay with us and for taking the time to share your positive feedback.We look forward to welcoming you back to our Quality Inn in Elizabeth City the next time your travels bring you to the area!
by A verified traveler
Posted 27 Apr 2024
Staff was excellent! Shower floor was dirty black-did not use. No trash can in room.
Comment from Hotel Management
30 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be excellent during your stay.However, we apologize for the issues you encountered with the cleanliness of the shower floor and the absence of a trash can in your room. Providing a clean and comfortable environment for our guests is a top priority, and we regret falling short of this expectation.Rest assured, we will address these issues with our housekeeping team to ensure that improvements are made to enhance the overall guest experience. Additionally, we will ensure that trash cans are available in all guest rooms moving forward.Your feedback is invaluable to us as we strive to continually improve our services, and we appreciate you bringing these matters to our attention.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 25 Apr 2024
It was near where we were visiting
Comment from Hotel Management
30 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you had a good overall stay and that our hotel's location was convenient for your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 23 Apr 2024
It was a decent room for the price - except I left one of my own sheets there, and I came back the next day but never got it back.
Comment from Hotel Management
30 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your feedback with us following your recent stay. We're glad to hear that you found the room to be decent for the price.We apologize for any inconvenience caused by the oversight with your sheet. Our goal is to ensure that all guests' belongings are handled with care and returned promptly. We will address this matter with our housekeeping team to ensure that procedures are followed to prevent similar incidents in the future.Your feedback is valuable to us as we strive to improve our services, and we appreciate you bringing this matter to our attention.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 14 Apr 2024
This room was clean and an excellent value!
Comment from Hotel Management
30 Apr 2024 by Hotel General Manager, Hotel Management
Thank you for choosing Quality Inn for your recent stay, and for taking the time to share your positive experience with us. We're thrilled to receive your five-star rating and to hear that you found our room to be clean and excellent value.Providing clean and comfortable accommodations at a great value is what we strive for, and we're delighted to know that we met your expectations during your stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.
