Ratings based on 73 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cottage Grove
Posted 7 Apr 2024
Comment from Hotel Management
19 May 2024 by Winnie, Hotel Management
THANK YOU FOR YOUR KIND REVIEW. IT IS GREATLY APPRECIATED.
by A verified traveler
Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
9 Mar 2024 by Winnie, Hotel Management
Thank you very much for your kind review. We are delighted you were pleased.
by A verified traveler
Posted 7 Feb 2024 on Hotels
Comment from Hotel Management
9 Mar 2024 by Winnie, Hotel Management
We are very sorry you did not enjoy your stay with us.If you had told us of any problems at the time we would have tried to help you. You were booked into our cheaper budget rooms and we do have lot of bigger rooms available..
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
9 Mar 2024 by Winnie, Hotel Management
sorry you did not seem to enjoy your stay with us. it is a shame you did not pass on your remarks at the time as we would have tried to assist you. I would be interested to hear your problems if you would like to telephone me to discuss on 01343 547799.
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
8 Feb 2024 by Winnie, Hotel Management
Thank you for your kind review. We are delighted you were pleased.
by A verified traveler
5 Star plus.
Posted 30 Dec 2023 on HotelsFirst Class from the minute we arrived to the minute we left. Staff were fantastic especially as it was the festive season. 5 star plus. Thank you.
Comment from Hotel Management
8 Feb 2024 by Winnie, Hotel Management
We are delighted you were pleased.Thank you very much
by A verified traveler
Posted 17 Nov 2023
Comment from Hotel Management
18 Nov 2023 by Winnie, Hotel Management
We are pleased overall you enjoyed your stay.
by A verified traveler
Lovely
Posted 5 Nov 2023 on HotelsWe stayed in the new lodges across the car park , was nice clean and comfortable
Comment from Hotel Management
18 Nov 2023 by Winnie, Hotel Management
Thank you and we are delighted you were pleased.
by A verified traveler
.
Posted 4 Oct 2023 on HotelsDidn't live up to expectation
Comment from Hotel Management
4 Oct 2023 by Winnie, Hotel Management
I am sorry you found this the case. If you were in one of our budget rooms they are small.
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
20 Sep 2023 by Winnie, Hotel Management
Thank you for your positive review.Best regardsWinnie
