Ratings based on 970 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 May 2024
This hotel is like an oasis in the desert.very reasonable priced food and drink . The staff were very helpful and friendly. Would highly reccomend it. .
Comment from Hotel Management
29 May 2024 by Quality Manager, Hotel Management
It is a real pleasure to be able to read this review and its magnificent score. On behalf of the entire team, I thank you for your time in writing it and, especially, for the trust you have placed in us.We will continue working with the motivation and responsibility to exceed your best expectations and for Hotel Areca to become your reference hotel.Thank you on behalf of the entire team and we hope to see you back very soon.
5 out of 5
by A verified traveler

Posted 7 May 2024
We only stayed one night as we had an early flight the following morning. I was glad that there was availability to upgrade to a room with a seating area, a must if the weather is poor. All of the staff were friendly and professional. The food in the restaurant was excellent. A big thank you to the maintenance gentleman- as trying to put the Netflix code into the TV proved somewhat difficult! Thank you for a lovely stay.
Comment from Hotel Management
7 May 2024 by Quality Manager, Hotel Management
It is a real pleasure to be able to read this review and its magnificent score. On behalf of the entire team, I thank you for your time in writing it and, especially, for the trust you have placed in us.We will continue working with the motivation and responsibility to exceed your best expectations and for Hotel Areca to become your reference hotel.Thank you on behalf of the entire team and we hope to see you back very soon.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
A very warm and friendly staff who was prompt on meeting your requested needs. Convenient location as it is next to the airport.
Comment from Hotel Management
17 Apr 2024 by Quality Manager, Hotel Management
It is a real pleasure to be able to read this review and its magnificent score. On behalf of the entire team, I thank you for your time in writing it and, especially, for the trust you have placed in us.We will continue working with the motivation and responsibility to exceed your best expectations and for Hotel Areca to become your reference hotel.Thank you on behalf of the entire team and we hope to see you back very soon.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
The area is a bit desolate but excellent facility for coming and going from the airport.
Comment from Hotel Management
9 Apr 2024 by Quality Manager, Hotel Management
It is a real pleasure to be able to read this review and its magnificent score. On behalf of the entire team, I thank you for your time in writing it and, especially, for the trust you have placed in us.We will continue working with the motivation and responsibility to exceed your best expectations and for Hotel Areca to become your reference hotel.Thank you on behalf of the entire team and we hope to see you back very soon.
5 out of 5
by A verified traveler

Posted 20 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Quality Manager, Hotel Management
It is a real pleasure to be able to read this review and its magnificent score. On behalf of the entire team, I thank you for your time in writing it and, especially, for the trust you have placed in us.We will continue working with the motivation and responsibility to exceed your best expectations and for Hotel Areca to become your reference hotel.Thank you on behalf of the entire team and we hope to see you back very soon.
4 out of 5
by A verified traveler

Posted 5 Mar 2024
Nice clean Hotel. Staff friendly the only thing we were a little disappointed about was that the Spa and Suna was not available before 2 pm yet the check out was for 12 noon.
Comment from Hotel Management
6 Mar 2024 by Quality Manager, Hotel Management
We appreciate that you have taken the time to send us your review of your stay at our hotel. We hope to see you back very soon.
2 out of 5
by A verified traveler

Not great!

Posted 27 Feb 2024 on Hotels
Overall disappointed due to air conditioning not working leaving us with a very warm night, no soaps in bathroom, overall smell of drains, no info about wifi, no tea/coffee - all not helped by very surly taxi driver on the way there.
Comment from Hotel Management
6 Mar 2024 by Quality Manager, Hotel Management
We appreciate that you have taken the time to send us your review of your stay at our hotel. We hope to see you back very soon.
5 out of 5
by A verified traveler from Wakefield

Posted 25 Feb 2024
Great hotel restaurant
Comment from Hotel Management
6 Mar 2024 by Quality Manager, Hotel Management
We appreciate that you have taken the time to send us your review of your stay at our hotel. We hope to see you back very soon.
4 out of 5
by A verified traveler

decent but some frustrations

Posted 21 Feb 2024 on Hotels
rooms that are roadside are a little noisy and the green light by the doors is a little frustrating
Comment from Hotel Management
21 Feb 2024 by Quality Manager, Hotel Management
It is a real pleasure to be able to read this review and its magnificent score. On behalf of the entire team, I thank you for taking the time to write it and, especially, for the trust you have placed in us.We will continue working with the motivation and responsibility to exceed your best expectations and for the Areca Hotel to become your reference hotel.Thank you on behalf of the entire team and we hope to see you back very soon.
2 out of 5
by A verified traveler

Uncomfortable stay

Posted 17 Feb 2024 on Hotels
Apart from the location been near to the airport and the friendly and helpful staff, we did not have a good night sleep because it was too warm and the aircon was not working! Ended up having the window wide open, however, we were awaken early by the noises from the nearby road. Unfortunately, we were not able to make coffee/tea as there was no kettle in the room! Quite disappointing!
Comment from Hotel Management
20 Feb 2024 by Quality Manager, Hotel Management
It is a real pleasure to be able to read this review and its magnificent score. On behalf of the entire team, I thank you for taking the time to write it and, especially, for the trust you have placed in us.We will continue working with the motivation and responsibility to exceed your best expectations and for the Areca Hotel to become your reference hotel.Thank you on behalf of the entire team and we hope to see you back very soon.