Ratings based on 158 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Feb 2023
by A verified traveler
Posted 8 Jun 2022 on Hotels
Excellent value and amazing property in a super location.
by A verified traveler
Lovely stay
Posted 27 Jun 2021 on HotelsWe loved this hotel. We did half board, the buffets selections were of good quality and plentiful, the staff was attentive. The grounds are relaxing and the prices for reasonable. If we had children, this place would have been even better, there was two bouncy houses and trampolines for the kids! We plan to book here for our future visits.
by A verified traveler
Posted 28 Feb 2020
We stayed here for one night a few years ago and really enjoyed it, so came back. The food is great with lots of choices for all dietary needs (my friend is vegan), and the location can't be beat!
However we were somewhat disappointed with the service and the amenities - everything costs extra! Safe in the room - €3 per day. Wifi in the room - €3 per day. Games room - €1-3 per game. Swimming pool - you have to have a swim cap, which it doesn't say anywhere on the expedia listing - but you can buy them for €4, For a 4 star hotel that costs €300+ per night, I think this is pretty poor service.
We had a few other issues - the staff kept us waiting to check in, for no apparent reason, and couldn't explain the issue when we asked. The heating was on way too high the whole time - the controls in the room were turned right down, and we were still boiling. The free wifi in the common areas is terrible. They might do this on purpose to get people to buy the in-room wifi, but it did the opposite for us - we weren't willing to pay with the risk of it being terrible as well!
Overall, we might stay again because the location is so amazing, but there's a lot to watch out for and be aware of before you choose to stay here.
by A verified traveler from Los Angeles
Posted 10 Dec 2019
Allergies!!!! The service was above and beyond. My daughter has many food allergies and the staff accommodated her every need. The resort is ideal for skiers with ski in and ski out access. After skiing the kids had loads of activities from bowling, billiards, pool, games, etc. I highly recommend the resort. The one bedroom apartment was modern and accommodating. A family of four fit comfortable. Even do the apartment came with a kitchen we did not use it once since the restaurant food was great for breakfast and dinner (included in the price we got). We will definitely come back to this resort.
by A verified traveler
Motorcycle trip.
Posted 16 Sep 2019 on Hotelslovely hotel , fabulous staff and food was truly scrumptious. Special mention to the bar maid who helped me book the following days hotel in ainsa , sorry cant remember her name. Would have liked tea , coffee and a kettle in the room to top things off. Would highly recomend this hotel. Thanx to all the staff 👍😎✌️
by A verified traveler
Posted 28 Aug 2019 on Hotels
Lovely hotel with excellent facilities and great food. Limited entertainment open in the evening (we went in the summer) so don't expect loud 'Apres' but we had a fantastic time.
by A verified traveler
Posted 25 Feb 2019 on Hotels
Very well appointed and comfortable hotel and the choice of different dishes for dinner and breakfast was amazing. Wi-Fi was not fully comprehensive as we couldn't get it in our room and had to go into the corridor to pick it up. It was ok in the communal areas. The free Gym/small pool and games room was a good facility.
Comment from Hotel Management
28 Mar 2019 by Josep Rovira Reservation department Hotel Nordic, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 19 Feb 2017 on Hotels
Next to the slopes, friendly staff, good facilities
Recommended
for Everyoneby A verified traveler from Devon
Very good value
Posted 27 Sep 2016
Pros: Good value and customer service.
Location: Great location for exploring. Away from the hassle of Andorra city.
Had an enjoyable 2 night stay with a very comfortable ensuite room with views of the gardens and ski runs. Breakfast was excellent and half board dinner buffet very enjoyable with plenty of choices and very fresh salads . All food was quickly replenished as necessary and there were a number of cook on demand choices available too.
Customer service from the majority of staff that we met was excellent.
A great location for exploring the Andorra area. Recommended!
