Ratings based on 2,496 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Nice very nice staff really polite
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Flor, the team at Fairfield Inn & Suites Los Angeles LAX El Segundo is thrilled to hear you appreciated their politeness. We hope to welcome you back soon!
by A verified traveler from San Antonio
Posted 4 Jun 2024
I didn’t have the chance to arrive there. The plain hada mechanical problem. I lost my concert, I couldn’t arrive on my event. So sad and frustrated.
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Gerardo, thank you for sharing your experience. We regret that your plans were disrupted due to unforeseen circumstances. Hope you have better travels in the future and that you'll consider staying with us on another occasion. Safe travels.
by A verified traveler
Posted 3 Jun 2024
So close to LAX
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Jeffrey, thank you for your positive feedback. The team at Fairfield Inn & Suites Los Angeles LAX El Segundo is delighted to hear that you appreciated the convenient location. We're looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 Jun 2024
Friendly staff, clean rooms
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Stephanie, thank you for your kind words! The team at Fairfield Inn & Suites Los Angeles LAX El Segundo is thrilled to hear you enjoyed our friendly team members and clean rooms. We're looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 Jun 2024
Air conditioning in the room was out of service. Fan provided for replacement was dusty.
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Juan, thank you for your feedback. It is concerning to hear about the issues you experienced with the air conditioning and the alternative provided. Your comments will be reviewed to enhance the overall experience. We hope you consider giving us another chance in the future.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Dorothy, thank you for taking the time to leave a review. We're always striving to improve and value your feedback. We hope to have the opportunity to enhance your experience on a future visit.
by A verified traveler
Posted 31 May 2024
The service workers during breakfast were great all front desk staff is incompetent. They charged me even though i had already prepaid through expedia and refuse to refund me
by A verified traveler
Posted 31 May 2024
It was perfect. Thanks
Comment from Hotel Management
1 Jun 2024 by Customer Service, Hotel Management
Meg, thank you for your kind words. The team at Fairfield Inn & Suites Los Angeles LAX El Segundo is thrilled to hear you had a perfect stay. We look forward to your next visit!
by A verified traveler
Posted 31 May 2024
Really convenient for the airport, great shuttle, and good dining options
Comment from Hotel Management
1 Jun 2024 by Customer Service, Hotel Management
Kirsteen, thank you for sharing your fantastic feedback! Fairfield Inn & Suites Los Angeles LAX El Segundo is thrilled you enjoyed the convenient location, reliable shuttle service, and dining options. We hope to welcome you back soon.
by A verified traveler from Brooktondale
Posted 28 May 2024
Nice hotel, everything was okay.
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Michael, thank you for your feedback. Fairfield Inn & Suites Los Angeles LAX El Segundo is glad to know you had a pleasant experience. We hope to welcome you again soon!
