Ratings based on 23 Verified Reviews

4.0 out of 5
100% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Mar 2024
It's a unique experience to stay in this Property . Something exclusive.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2021 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2020 on Hotels
2 out of 5
by A verified traveler from Texas

Posted 3 Feb 2020
Isolated need SUV or boat to get there Staff wasn't prepared for guest. All inclusive food did not include appetizers, dessert, or bottled water. Free boat ride to other sister hotel was part of the package, but the day we were to go things changed. Staff came up with excuses why it would cost 150,000 pesos for the trip. Beautiful place Staff / management?
3 out of 5
by A verified traveler

Posted 19 Aug 2019 on Hotels
Stunning location but enjoyment marred by the continual playing of loud pop music outside from loudspeakers all day & all evening. If people want music can’t they use headphones?
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2019
1 out of 5
by A verified traveler

There a joke

Posted 15 Mar 2019 on Hotels
5 out of 5
by A verified traveler

Guatape Gem, very private and accomodating retreat

Posted 30 Oct 2018 on Hotels
An incredible private little hotel nestled in the hills of Guatape. Once you arrive it is just beautiful, the surroundings are breathtaking, the hotel itself is very nice with very friendly and attentive service. Rooms are also spacious and well appointed, with great views of the property. This is the perfect couples retreat destination. The pool and Jacuzzis were great and if you want to get out of the sun there are huts for that too (which I think had an area for getting a little bonfire going, would be nice at night). All in all a wonderful hotel, I just have one caution if you plan on going...don't miss the last boat! The road to get here is NOT TAXI FRIENDLY. If you arrive at the sister hotel in time (2pm ish), you can take a nice 30 boat trip to this hotel and not have to worry about going on an off road adventure ;). Highly recommend and I plan to go back (minus the terrifying taxi ride)!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2023 on Hotels
Back to Hotel Details Showing Reviews 1 - 10 of 23 Next