Ratings based on 963 Verified Reviews

4.1 out of 5
80% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Garland

Posted 3 Jun 2024
None
5 out of 5
by A verified traveler

Posted 3 Jun 2024
It was great!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
2 out of 5
by A verified traveler

Posted 1 Jun 2024
Extremely dirty, specially the breakfast area
4 out of 5
by A verified traveler from Frisco

Posted 24 May 2024
There is a Mexican restaurant basically on the property. Very nice, good food, great service. The hotel was probably called a motel at one point in time as you park near your room (rather than a central entrance). Unfortunately, we were on the 2nd floor and there were no elevators. If you can’t lug your luggage up stairs, this may not be the property for you.
Comment from Hotel Management
28 May 2024 by Jeannette Operations Manager, Hotel Management
Dear TomThank you for taking the time to respond to our survey,we appreciate your feedback and you business we are glad you enjoyed your stay with us and that you enjoyed the restaurant attached to the propertywe hope to see you again soon!!
5 out of 5
by A verified traveler

Posted 23 May 2024
Smoking room
Comment from Hotel Management
28 May 2024 by Jeannette Operations Manager, Hotel Management
Dear Timothy,Thank you for your time in responding to our survey, we sincerely appreciate your feedback and your businesswe are glad you enjoyed your stay with us!
2 out of 5
by A verified traveler

Posted 21 May 2024
Room tempeture was hot and unfortable. All bedding was stained and dirty. The wall a/c had a gap which was big enough to let the hot get in the room.
5 out of 5
by A verified traveler

Posted 21 May 2024
Restrooms clogged up
Comment from Hotel Management
21 May 2024 by Jeannette S. Operations Manager, Hotel Management
Dear Marianna,Thank you for your time in responding to our survey, we appreciate your feedback and your business. On behalf of myself and staff let me apologize for the inconvenience caused to you by the clogged restroom.Let me assure you we are constantly making improvements to better serve and accommodate our guestswe hope to see you again soon
4 out of 5
by A verified traveler

Posted 20 May 2024
Nice big room for what you pay just not as clean as you would like
Comment from Hotel Management
21 May 2024 by Jeannette S. Operations Manager, Hotel Management
Dear Josh,Thank you for taking the time to respond to our survey, we appreciate your feedback and your business,Let me apologize for the inconvenience caused to you by the cleanliness of the room let me assure you that we are constantly making improvements to better serve and accommodate our guests