Ratings based on 1,148 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Will not stay here again.
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Great staff, friendly and attentive.
Comment from Hotel Management
25 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,We are exceptionally thankful that you have honoured our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services.
by A verified traveler
Posted 23 Apr 2024
The staff was nice, the cleanliness was not great. My rooms bed sheets had a lot of dark debris and dark fuzzies in between the layers which make it hard to believe they clean the bed spreads well. I could hear the water running around me on the next level. It wasn’t horrible for the price but it was obvious that cleanliness isn’t a top priority
Comment from Hotel Management
24 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This does not meet our standards. Rest assured, we will address these concerns immediately to ensure a better experience for our guests in the future. We would value another chance to impress you and we wish you safe travels.
by A verified traveler from camphill
Posted 19 Apr 2024
Had to get rest, I stopped ,it was decent.
Comment from Hotel Management
20 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive review with a rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler
Posted 18 Apr 2024
Out dated and dirty
Comment from Hotel Management
20 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,We apologize for falling short of your expectations. Maintaining cleanliness and updating our property are top priorities. Your feedback is taken seriously, and we will address these issues promptly. We hope we can make it up to you in the future.
by A verified traveler
Posted 18 Apr 2024
It was fine for one night. The toilet wobbly, and the bathroom door wouldn’t close properly.
Comment from Hotel Management
18 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. However, we apologize for your issues with the toilet and bathroom door. We will address these promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 15 Apr 2024
Good place to stay
Comment from Hotel Management
22 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your positive feedback! We're glad to hear that you had a good experience during your stay with us. We hope to welcome you back again in the future!
by A verified traveler
Posted 14 Apr 2024
Very nice and helpful staff
Comment from Hotel Management
15 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,We appreciate your positive feedback regarding our staff and are glad that you had a nice stay. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!
