Ratings based on 958 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 23 Apr 2024
Very comfortable and loved all the perks! Awesome Breakfast, workout room, hot tub and showtime.
by A verified traveler
Posted 22 Apr 2024
Excellent prooperty.
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 20 Apr 2024
Great place to stay.
by A verified traveler
Posted 18 Apr 2024
the facility is older and is undergoing some repair. But the beds were very comfortable. The free breakfast was wonderful, large selection and cooked to order. Having coffee available 24 hours is a nice touch. We enjoyed our stay and will be back if we visit El Paso again.
by A verified traveler
Posted 17 Apr 2024
None
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 10 Apr 2024
Booked a 1-bedroom suite for my wife & I plus our adult daughter. Overall, the stay was fine, but there were a number of small things that added up to either lack of attention or staffing issues.
- previous occupant left room service food in the frig that wasn't cleared out by housekeeping
- the sofa bed had the fitted sheet still on it and the flat sheet was mostly folded up but was in the bed (closed up inside). The combo of those two factors concerned my daughter about the cleanliness (used sheets?), so I slept on the sofa bed and wife/daughter slept on the nice king bed
- the living room TV remote batteries were dead
- the shower was *extremely* slow to drain
- in a very odd design choice, there was only one light in the shower/toilet room
On the good side of things:
- location is extremely convenient to airport & I-10
- I'm told the king bed was comfy and the sofa bed was pretty good for a sofa bed
- the breakfast was very good
by A verified traveler
Posted 9 Apr 2024
Gabrielle made our check in easy and she was friendly with smiles. She checked on us to ensure we were ok and ensuring we didn’t need anything. Wii definitely stay again in future trips to El Paso!
