Ratings based on 9 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Feb 2024
it is located in a rwmote area where transportation is scar. The property owner and expedia should disclosed that this property is remote and you need to drive in a rough rugged dirt road to arrive in the place. During emergency expect no one will xome at you for mrdical needs. The proeprty owner shpuld disclosed it location is remote and road is rugged and rough and dirt, wherein tropical rain would be.impossible to get outthe area or worst you will get stack up. Not a place to go for convenience.
by A verified traveler
Posted 14 Jul 2023 on Hotels
by A verified traveler from United Kingdom
Posted 19 Mar 2019
The location is stunning, a great place to get away from the maddness in El Nido. Lovely beach and access to the tours a, b , c , d and some others. The beach is like paradise, lined by palms and amazing to lay in a hammock for a nap.
However...
When we arrived we were greeted by smiles and staff who seemed they couldn't do enough for us however we found that wasn't really the case.
The room was fine, we had a double room with a fan and used the shared facilities. The Facilities were not good, ants everywhere, cold shower over toliet in just a little unfinished hut.
The food was ok, tuna sandwich was especially nice. Although be prepared to wait an hour and 45 minutes for your food. The staff hearts were in the right place and they did try but it was very frustrating when you are hungry.
We also had a bus planned at 1pm on our day of checkout to get to the airport for our 5pm flight. It was all organised the morning of the day before and settled and then 8pm that night the admin guy decides to tell us we have to go at 9am now as there is no other bus or option. This annoyed us as we had discussed this with them in detail that morning. They also kept changing their prices for transfers, trying to get more and more money out of us. We were further annoyed as we had to go to the airport 7 hours early. Then we were greeted by other guests of our hotel at 3pm who had been on a 1pm transfer. We were not pleased!
Overall we enjoyed our stay but just be wary.
Comment from Hotel Management
19 Mar 2019 by Jake, Hotel Management
Dear Guest,
Thank you for staying with us and for sharing observation and feedback with us. We take all our guest comments very seriously as we continously work to achieve total guest satisfaction.Hope to see you again at the resort.
by A verified traveler
Posted 14 Mar 2019
It was true paradise and the staff were amazing .
Comment from Hotel Management
15 Mar 2019 by Jake, Hotel Management
Dear Sarah,
Thank you for staying with us and for your great comments. We really appreciate them. We look forward to serving you again in the near future.See you again at the Resort.
by A verified traveler
Manager and staff were great.
Posted 26 Dec 2018 on HotelsThe manager was fantastic. The food was excellent..but the pool was broken and the approach by land still needs work. They should advertise to approsch by boat only. The staff was great and treated us well.
Comment from Hotel Management
8 Jan 2019 by Jayson, Hotel Management
Thank you mam margie for the comments. It is our privilege
to serve you well. We are now allotting budget as well to fix our swimming pool coz we already spent to much money for its construction. Hope you can come back soon, and for the second time around we will do our best to provide the amenities you requested. Thanks and Godbless!!
by A verified traveler
Posted 6 Apr 2023 on Hotels
by A verified traveler
Posted 15 Oct 2022
まーまー楽しいひと時をお過ごしました。
by A verified traveler from HENNEZIS
Posted 27 May 2022
Our stay was impressive since all the staff and crew are so friendly and approachable. The food is excellent with touch of dedication and willingness of the chef that meets your satisfaction, "delicious and huge serving". The place is so private, and so isolated from crowd that made you hug the atmosphere of nature. Amazing island tour offers, which bring you more paradise feeling,specially El Nido.
by A verified traveler
Posted 30 Oct 2019 on Hotels
