Ratings based on 39 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Everything was excellent! I would stay here again!
by A verified traveler
Posted 24 Mar 2024
It was a beautiful hotel and staff were very accommodating
by A verified traveler
Posted 11 Mar 2024
- Great location. Not located on the beach but within 5 mins to walk to Pops District which leads on to the beach. This is also a great location for food and watching the sunset. Would recommend Lions Lounge
-Nice resort, relaxing pool area, massage area and good amount of loungers.
- Friendly and very good customer service.
-Breakfast selection is varied with five different types e.g vegetarian, continental etc
- Staff very helpful and attentive.
- Lots of tricycles available outside.
- Good local eats.
My only complaint would be that we were bitten really badly for two nights which we think were caused by bed bugs. We had the room made up, sprayed the room but eventually had to change rooms for our last night. The staff did help to facilitate the change of room but the bites were pretty bad by that stage.
Recommend room 20 for a private sun lounger on the balcony and a jacuzzi. Room 23 for a great view of the pool and pizzeria.
Comment from Hotel Management
12 Mar 2024 by Max, Hotel Management
Dear Matthew,First of all, we would like to thank you for taking the time to share your experience at our establishment. We are delighted to hear that you enjoyed our location, the amenities of our resort, and the quality of our customer service.However, we are sorry that your stay was marred by discomfort related to bites. We want to assure you that we take this type of issue very seriously. During the investigation, it appeared that the insect found in your bed was not a bed bug, but rather a harmless local insect. Certainly, it had no place there, and we understand that this may have caused discomfort, for which we apologize.It is important to note that our establishment has not encountered any bed bug problems for several years, thanks to a rigorous maintenance and hygiene program. Regarding the bites, it is likely and even certain that they were caused by "sand flies" or "Nik-Nik". These are very small and hard to see insects, but their bites are very itchy. They are common on the beaches of Lio, Nacpan, and Duli at certain times of the day. We strive to warn our guests about this risk associated with these beaches with brochures placed in the rooms and when they share their desire to visit them.We sincerely appreciate your recommendations regarding the rooms, and we are pleased that our staff was able to assist you during the room change. Your well-being is our priority, and we hope to have the opportunity to welcome you again to offer you an improved experience.Sincerely,MaxOwner of Moringa Resort
by A verified traveler
Posted 10 Jan 2024
by A verified traveler
Fantastic Find in El Nido
Posted 6 Jan 2024 on HotelsFantastic stay at the Moringa resort. From the moment we arrived we felt looked after. The grounds and pool are lovely for relaxing. The breakfast was great, the selection of fruit was great. The pizza on an evening was also very tasty and they served a tasty white Sauvignon blanc. The room was comfortable and always clean. Ruth was especially helpful and she arranged our transfer from the airport. In terms of location there are some fab little restaurants and bars nearby and it’s only 100 peso tuk tuk ride from the centre of el nido. Overall I would definitely stay here again.
by A verified traveler
Posted 22 Dec 2023
The staffs are very accommodating...
by A verified traveler
Posted 15 Dec 2023 on Hotels
The hotel was very clean and well-kept. Beautiful landscape. Great pool! Super friendly front office staff (esp Joyce!). Great service at the restaurant and good food. Location was convenient, only a few mins walk from the beach.
by A verified traveler
Posted 9 Oct 2023
by A verified traveler from Oxford
Posted 9 Aug 2023
Property is on the Main Road on the Way into Elnido
Booked online at the front desk for our pool side room
by A verified traveler
Posted 25 Jun 2023 on Orbitz
