Ratings based on 140 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024
Our stay was marvelous! Due to some travel issues, we missed a full day at the resort. The staff were very friendly and accommodating, but they seemed a bit inexperienced. I can’t praise the general manager enough! He’s awesome!! The food that is served the is delicious. There are also other restaurants within walking distance if your tastebuds are craving something else. I definitely want to teturn some day!
by A verified traveler
Posted 2 Feb 2024
Fantastic staff. If i had a small complaint, it would be the low water pressure in the shower. But care and service of the hotel staff is what I will most remember.
by A verified traveler
Beautiful and relaxing stay, loved it!
Posted 31 Jan 2024 on HotelsOur stay at Mahogany was amazing and better than expected! The staff is super friendly, the food is of the best we've had in El Nido, the location is perfect, away from the crowds of the town and beautiful sunset views. The room was very clean and nicely designed. Worth it!
by A verified traveler
Generally very nice but improvements needed
Posted 29 Jan 2024 on HotelsA lovely beach resort with a lot of lush vegetation and some cozy bungalows. We had a problem with our front door lock and the staff first seemed to have cared very little. The WiFi was of the poorest quality of all 3 resorts we have stayed at during our time in El Nido. The property is surrounded by some great restaurants but the dining options onsite are quite limited. It could do better with a bit more attention to details!
by A verified traveler
Posted 25 Jan 2024
Wonderful food, very large room, comfortable bed, breathtaking sunset views and extremely accommodating and friendly staff.
by A verified traveler
Not as good as last year, but great sunsets
Posted 23 Jan 2024 on Hotels5 night stay. Rooms are clean, but no face cloths. One day returned to find no towels. Towels very worn out. A bit of investment would go a long way.Spa was noisy, no music , not relaxing.waste of money.Breakfast was cold most mornings, but loved coffee press. Caesar salad lacked flavour and dressing , the croutons were like soft bread. My wife could not eat it.Grilled fish is great. Front staff are great.. But the sunsets from the bar are one of the best in El Nido!
by A verified traveler
Posted 17 Jan 2024
by A verified traveler
Posted 16 Jan 2024
The property was beyond my expectations! Super clean! Amazing polite and hard working staff! The rooms were as advertised. The owner is a great guy. Comes out and greets the guests. The general manager is American and provides that 5 star customer service to make you feel at home! Did I mention how clean and beautiful the room/villas were? 5-star in my book!
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 2 Jan 2024
Beautiful location. Easy to get in to El Nido . The staff were very helpful. Love the room .
