Ratings based on 182 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 27 Mar 2024
Magnificent views. Lovely staff. Under no circumstances book a street side room. Very noisy and ultra small. Beware you need to shower at night. Cold water in the mornings. Breakfast adequate. Restaurant ,shocking. Evening Margaritas fantastic for the price .Staff very friendly. Be aware u cannot book to your room. Cash only If we were to return would book ocean side room with the great views Great pool.
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
1 Feb 2024 by Karl , Hotel Management
Dear,Thank you for taking the time to share your experience with us! It's always a pleasure to know that our efforts to provide a comfortable and enjoyable experience are appreciated. We look forward to welcoming you back for another visit!
by A verified traveler
Posted 25 Jan 2024
by A verified traveler
Posted 18 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Karl Ervin, Hotel Management
Sir Christopher,Thank you so much for taking the time to share your feedback with us! Your kind words are truly appreciated and serve as motivation for our team to continue delivering outstanding hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any suggestions you may have for improvement, please feel free to share them with us. We value your input and strive to make each guest's experience even better.-Reservation team
by A verified traveler
Extended our stay for another 3 days !!
Posted 14 Jan 2024 on HotelsThe people were over the top! Super friendly and very helping! The pool is amazing, beds comfy and the view amazing! We have a king bed balcony view. That is the best beach as well. The breakfast isn’t the best but can make it work…..GREAT sunset!!
Comment from Hotel Management
23 Jan 2024 by Karl Ervin, Hotel Management
Hi Ms. Karlene,Thank you so much for taking time to share your feedback about your recent stay at our hotel. Your kind words truly mean a lot to us.We understand the importance of a satisfying breakfast to start the day, and we regret any inconvenience this may have caused.Rest assured, we are taking your feedback seriously, and we will be addressing the issue to ensure that such lapses do not occur in the future. Once again, we appreciate your positive review and your understanding regarding the breakfast situation. If your travels bring you back to our area, we would be honored to have another opportunity to provide you with a seamless and enjoyable stay.-Reservation team
by A verified traveler
Posted 25 Apr 2020 on Hotels
by A verified traveler
Ups and downs of DoubleGem
Posted 15 Mar 2020 on HotelsAn amazing place that's right on the ocean. The staff is super friendly and remembers everything about you and your preferences. It truly goes above and beyond with service and food. The views are spectacular, especially the sunsets. Their breakfast only included 2 people and charged an additional 500php per person. So that was a little pricey considering the breakfast costs in other places close by. They also charged for shuttle service back to Puerto Princessa where some hotels we found out offer shuttle service included with stay.
Comment from Hotel Management
16 Mar 2020 by Zarah, Hotel Management
Thank you so much for taking time to write a review and appreciating our Hotel. Hope we have you again at Doublegem. Also Regarding to the point out concern thank you for letting us know. Will take this under consideration Rest assured that We'll continue to improve our services. Have a Good Day! ;)
Warm Regards,
Zarah
by A verified traveler
Mediocre Stay
Posted 3 Mar 2020 on HotelsWe like the restaurant view and the pool. But everything else is disappointing. The room is dark, small and outdated. The breakfast was not good and there were flies everywhere. Make sure you get an ocean view room otherwise it is not worth staying here.
Comment from Hotel Management
4 Mar 2020 by Zarah, Hotel Management
Dear Guest,
Thank you so much for taking time to write a review and appreciating our Hotel. Hope we have you again at Doublegem. Also Regarding to the point out concern thank you for letting us know. Will take this under consideration Rest assured that We'll continue to improve our services. Have a Good Day! ;)
Warm Regards,
Zarah
by A verified traveler
Posted 23 Feb 2020
Comment from Hotel Management
5 Mar 2020 by Zarah, Hotel Management
Thank you so much for taking time to write a review and appreciating in Hotel. Hope we have you again at Doublegem.
