Ratings based on 31 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
No restaurants around
Comment from Hotel Management
21 Apr 2024 by Charlie’s El Nido Team, Hotel Management
Dear Maria,Thank you for taking the time to write this review, please allow us to express our gratitude to you for choosing to stay at Charlie’s El Nido.Guest feedback such as yours has immeasurable value to us, as this allows us to look into areas that need improvements.Trust that it is our utmost commitment to provide you and all our guests with the best experience possible and continue to work hard to ensure that guest expectations are met every time.Stay Safe and Healthy
by A verified traveler
Posted 18 Mar 2024
I booked and I had room B111 pool side only problem was I would not get in the pool because it was unhealthy in my opinion algee on the pools walls and the waiter was green. The pool by the bar was very clean and attractive, but that was not the one that joined my room. Other than that I enjoyed my stay. Hope you correct this for your future tenants. Your staff is outstanding
Comment from Hotel Management
20 Mar 2024 by Charlie's El Nido Team, Hotel Management
Dear Robert,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Your feedback about the pool is also extremely valuable to us as we strive to improve our service. Trust that it is our utmost commitment to provide you and all our guests the best experience possible and continue to work hard to ensure that guest expectations are met every time. The rest of them are looking forward welcoming you again with improve service in the future.Stay safe and healthy!
by A verified traveler
Posted 24 Feb 2024
Liked the shuttle service. Friendly staff. Breakfast was okay.
Comment from Hotel Management
25 Feb 2024 by Charlie's El Nido, Hotel Management
Dear Raul,Thank you for taking the time to write this review, please allow us to express our gratitude to you for choosing to stay at Charlie’s El Nido. Guest feedback such as yours has immeasurable value to us, as this allows us to look into areas that need improvements. Trust that it is our utmost commitment to provide you and all our guests with the best experience possible and continue to work hard to ensure that guest expectations are met every time. Stay Safe and Healthy Charlie’s El Nido Team
by A verified traveler
Posted 3 Feb 2024
It was overall a nice stay. Cons: staff is not that attentive to guests’ needs, and the hotel is a little far from El Nido Downtown. However, definitelt check out Lio Beach which is nearby and wonderful.
Comment from Hotel Management
4 Feb 2024 by Charlie's El Nido, Hotel Management
Dear Magatte,Thank you very much for taking the time to review Charlie’s El Nido. Your feedback is extremely valuable to us as we strive to improve our service. Trust that it is our utmost commitment to provide you and all our guests the best experience possible and continue to work hard to ensure that guest expectations are met every time. Thank you again for bringing these issues to our attention and we hope to see you again in the future.Stay safe and Healthy!
by A verified traveler
Posted 31 Jan 2024
Not properly clean
Comment from Hotel Management
1 Feb 2024 by Charlie’s El Nido Team, Hotel Management
Dear Hernando,Thank you very much for taking the time to review Charlie’s El Nido. Your feedback is extremely valuable to us as we strive to improve our service. Trust that it is our utmost commitment to provide you and all our guests the best experience possible and continue to work hard to ensure that guest expectations are met every time. Thank you again for bringing these issues to our attention and we hope to see you again in the future.Stay safe and Healthy!
by A verified traveler
Charlie’s El Nido is a great place to stay
Posted 18 Jan 2024 on HotelsSo glad we booked this place. Super clean, great service. Food at the restaurant was also good. Free shuttle service to town and Lio beach and to airport was great.
Comment from Hotel Management
22 Jan 2024 by Charlie's El Nido Team, Hotel Management
Dear Percival,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Looking forward to welcoming you back in the very near future. Stay Safe and Healthy!
by A verified traveler
Posted 19 Nov 2023
Excellent staff and service. Everyone was so friendly and accommodating! The concierge helped with securing a driver for visiting beaches. Great restaurant and breakfast buffet. I appreciated having filtered water stations around the hotel. Beds were comfortable, a must when I travel. I would definitely stay here again. 10/10!
Comment from Hotel Management
20 Nov 2023 by Charlie's El Nido Team, Hotel Management
Dear Melissa,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Looking forward to welcoming you back in the very near future. Stay Safe and Healthy!
by A verified traveler
Posted 18 Oct 2023
I recently stayed at this hotel, and I was incredibly impressed by the attentiveness of the staff. They went above and beyond to ensure our comfort throughout our stay. The cleanliness of the rooms and common areas was impeccable, making us feel safe and relaxed.
The highlight of our experience was the delicious buffet breakfast. The variety and quality of the food were outstanding, and it was a great way to start each day of our stay.
Moreover, the staff's politeness, smiles and willingness to assist with any request further enhanced our stay. Overall, I can confidently say that this hotel provides an exceptional quality of service and comfort. I would highly recommend it to anyone seeking a memorable and enjoyable stay
Comment from Hotel Management
19 Oct 2023 by Charlie's El Nido Team, Hotel Management
Dear Joy Lyn,Thank you very much for your generous 5-star review!It is heartwarming to know that you have enjoyed our warm brand of service during your stay at Charlie’s El Nido. We truly appreciate that you took great efforts to sit down and write your wonderful feedback for the team.Charlie’s El Nido, indeed, is equally inspired by your valuable comments as we try to reassure our commitment for outstanding service, warm friendly smiles, and consistency in creating a memorable stay for our hotel guests. The rest of the team are looking forward to welcoming you again soon.Stay safe and Healthy!
by A verified traveler from San Mateo
Posted 26 Jun 2023
Outstanding staff
Comment from Hotel Management
26 Jun 2023 by Charlie's El Nido Team, Hotel Management
Dear Kevin,Greetings from Charlie’s El Nido.We are thrilled to know that you have enjoyed your recent stay at the resort. We take pride in our unique personalized service, in making all guests at Charlie's El Nido feel comfortable and blissfully satisfied.We look forward to seeing you again and create more memories with us. Stay safe and Healthy!
by A verified traveler
Posted 12 Apr 2023
I really enjoyed my stay. The staff was amazing. The hotel is a little further from town but I liked that part of it. El Nido is busy and loud. You can rent a scooter and be in town within minutes. I’ll definitely stay again.
Comment from Hotel Management
13 Apr 2023 by Charlie's El Nido Team, Hotel Management
Dear Jeffrey,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Looking forward to welcoming you back in the very near future. Stay Safe and Healthy!
