Ratings based on 509 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Amazing resort and staff
5 out of 5
by A verified traveler

Posted 18 Jul 2024
Family friendly, amazing on the beach views, helpful booking and transportation, well kept grounds, clean rooms, attentive and friendly staff. Thank you for the memories.
5 out of 5
by A verified traveler

Posted 29 Jun 2024
Awesome.. and people are friendly
5 out of 5
by A verified traveler

Posted 22 Jun 2024
Exceptional service and so well maintained. The food safe to eat. We got sick from seafood elsewhere and they had medicine for us and helped us so much. I would highly recommend this resort!
5 out of 5
by A verified traveler

Wonderful!

Posted 17 Jun 2024 on Hotels
Beautiful location. Transportation is easy to find. Food is good and affordable.
5 out of 5
by A verified traveler

Posted 6 Jun 2024
What a gem! Hotel employees went the extra mile to provide a great stay! They helped me coronate transportation to and from the airport as well as the boat trip. Property location is beautiful and the resort grounds are wonderful. Breakfast is great! My only (slight) complaint was the Happy Hour sign was still out at the bar when it was actually past Happy Hourso I assumed it was still during that time but it was not. Regardless would easily recommend and return to this wonderful place.
5 out of 5
by A verified traveler

Posted 28 May 2024
Cadlao was so perfect. Really quiet and beautiful resort right on the beach with an amazing view of Cadlao Island. The staff were friendly. The food at the restaurant was quite good as well.
5 out of 5
by A verified traveler

Posted 15 May 2024
The staff was helpful, we were able to get everything we needed at the resort including information about how we can sign up for the popular tours. Our room was comfortable right next to the pool and we enjoyed our view from the room of the ocean and Cadlao island
5 out of 5
by A verified traveler

Oasis of comfort and customer service.

Posted 14 May 2024 on Hotels
Cadlao was a welcome oasis after weeks of hard travel. Everyone from the front desk staff to our server Monica in the restaurant provided the most professional customer service conceivable. Free shuttle into the busy little town 24hr a day. Included breakfast was delicious with many options to choose from. Must try the coffee jello! Dinner specials changed every night and the presentation and preparation was flawless. The rooms are well appointed with comfortable beds, hot water and strong AC. Can't ask for more. In fact, we changed our travel plans to stay two extra days at Cadlao -- it was that great.