Ratings based on 187 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Beautiful location, thank you!
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 8 Jun 2024
I enjoyed the amazing views. The rooms are comfortable and clean. The staff were amazing.
Comment from Hotel Management
9 Jun 2024 by Anabel, , Hotel Management
Thank you for your feedback! We're delighted to hear you enjoyed the amazing views, found our rooms comfortable and clean, and appreciated our amazing staff. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Jun 2024
Yes
Comment from Hotel Management
9 Jun 2024 by Reynaldo,, Hotel Management
Hope to see you soon.
by A verified traveler
Posted 6 Jun 2024
The Room was really small and noisy. Transportation between Lakefront and Lakeview too complicated. No fridge in the Room. No towel for pool around pool, had to go back ton réception to get some. Wifi was bad, barely working in the room. Pools are nice but very shallow. Staff is friendly though.
Comment from Hotel Management
9 Jun 2024 by Dominique,, Hotel Management
Thank you for your detailed feedback. We apologize for the inconvenience you experienced during your stay. We'll address the room size, noise, transportation, lack of fridge, and poor Wi-Fi to enhance future experiences. We'll also ensure towels are readily available around the pool. We're glad you found our staff friendly and hope you'll give us another chance to exceed your expectations.
by A verified traveler
Posted 1 Jun 2024
Very nice!
Comment from Hotel Management
4 Jun 2024 by Steven, , Hotel Management
Looking forward to your next visit with us.
by A verified traveler
Posted 29 May 2024
Carlos, our waiter was perfect. His wife Fiona is very lucky to have such a wonderful man. Especially during a Full Moon ... : )
Comment from Hotel Management
31 May 2024 by Sean, , Hotel Management
We are extremely pleased to know that we met your expectations during your stay.Hope to see you soon.
by A verified traveler from dale city
Posted 29 May 2024
During my recent stay at Cardedeu Hotel, I was truly enchanted by its perfect blend of luxury and nature. Perched right on the edge of Lake Coatepeque, the views from my room were nothing short of spectacular, offering a tranquil escape from the hustle and bustle of daily life. The room itself was beautifully designed, combining rustic charm with modern amenities.
The hotel offers a range of activities, from kayaking and jet skiing, making it easy to immerse oneself in the natural beauty of the surroundings. Whether you're looking for adventure or relaxation, Cardedeu Hotel provides a perfect retreat. I left feeling refreshed and already planning my next visit!
Comment from Hotel Management
31 May 2024 by Ana,, Hotel Management
Thank you for your wonderful feedback about your recent stay at Cardedeu Hotel. We are thrilled to hear that you enjoyed the perfect blend of luxury and nature, and that the spectacular views of Lake Coatepeque provided a tranquil escape for you. It's great to know that you appreciated the design of your room and found our range of activities engaging. We strive to offer both adventure and relaxation to our guests, and we're delighted that you left feeling refreshed. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 25 May 2024
I was at the hotel for two nights. The hotel is beautiful but needs to improve a lot. The pool is for kids I’m 5’8 and the height of the pool was below my knees I was crawling the whole time. Jetski are so expensive 100USD for 45 mins are you serious this is a poor country I feel like the prices need to drop otherwise this is not gonna bring tourists to the area. Las palmeras a resturant 2 mins away from Cardedeu is offering jetski for a cheaper price which i feel is worthy. This place(Cardedeu)in my opinion is boring the max of people you are going to see at this place is probably 10 no more than that. And I paid 389USD and they didn’t even give me breakfast something that other hotels would do. I DONT RECOMMEND THIS PLACE
Comment from Hotel Management
31 May 2024 by Angel, , Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about the beauty of our hotel and your constructive comments on areas needing improvement.We are sorry to hear that the pool did not meet your expectations. We will consider your feedback as we review our facilities to ensure they cater to all guests' needs. Regarding the jet ski pricing, we understand your concerns about affordability. We regularly review our pricing to remain competitive and will take your comments into consideration for future adjustments.We apologize for any inconvenience caused by our breakfast offerings. Your feedback highlights an area for improvement, and we will evaluate our service to ensure a more satisfying experience for our guests.Thank you for bringing these issues to our attention. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 21 May 2024
Nice hotel, just the food at their restaurant is over priced for the quality of food, we got beans eggs and coffee for 4 people and it was 100 dollars
Comment from Hotel Management
22 May 2024 by Angel,, Hotel Management
Feedback from our guests is invaluable to us as it helps us identify areas for improvement and ensure future stays are more satisfying.We sincerely hope to have the opportunity to welcome you again.We are committed to providing you with a positive experience and would love the opportunity to turn your initial impression into a memorable experience.
