Ratings based on 172 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
I was at the hotel for two nights. The hotel is beautiful but needs to improve a lot. The pool is for kids I’m 5’8 and the height of the pool was below my knees I was crawling the whole time. Jetski are so expensive 100USD for 45 mins are you serious this is a poor country I feel like the prices need to drop otherwise this is not gonna bring tourists to the area. Las palmeras a resturant 2 mins away from Cardedeu is offering jetski for a cheaper price which i feel is worthy. This place(Cardedeu)in my opinion is boring the max of people you are going to see at this place is probably 10 no more than that. And I paid 389USD and they didn’t even give me breakfast something that other hotels would do. I DONT RECOMMEND THIS PLACE
by A verified traveler
Posted 21 May 2024
Nice hotel, just the food at their restaurant is over priced for the quality of food, we got beans eggs and coffee for 4 people and it was 100 dollars
Comment from Hotel Management
22 May 2024 by Angel,, Hotel Management
Feedback from our guests is invaluable to us as it helps us identify areas for improvement and ensure future stays are more satisfying.We sincerely hope to have the opportunity to welcome you again.We are committed to providing you with a positive experience and would love the opportunity to turn your initial impression into a memorable experience.
by A verified traveler
Posted 18 May 2024
Nice hotel with amazing views. Clean and hotel staff is nice. Getting in and out of the hotel is a pain. Too steep of a driveway. There are a few restaurants around.
Comment from Hotel Management
22 May 2024 by Faaria,, Hotel Management
We are sincerely sorry to hear that your experience with us did not meet your expectations and we would like to express our sincere apologies. We appreciate your feedback and assure you that we will give all your comments to our management team to review and address the issues.
by A verified traveler
Posted 17 May 2024
Beautiful and well kept. Staff is amazing and location is fantastic!
Comment from Hotel Management
17 May 2024 by Shiraz,, Hotel Management
Thank you for your preference and for trusting us with your accommodation. We are excited to welcome you again and ensure your next visit is as special as the last.
by A verified traveler from Carmel
Posted 9 May 2024
Comment from Hotel Management
11 May 2024 by Maritza,, Hotel Management
We are sincerely sorry to hear that your experience with us did not meet your expectations and we would like to express our sincere apologies. and ensure future stays are more satisfying.We hope to have the opportunity to welcome you again.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
11 May 2024 by Samuel,, Hotel Management
Thank you once again for your preference and for trusting us with your accommodation. We are excited to welcome you again and ensure your next visit is as special as the last.
by A verified traveler
Posted 30 Apr 2024
Staff was excellent
Comment from Hotel Management
2 May 2024 by Martin, Hotel Management
Hope to see you soon.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
2 May 2024 by Jaime, Hotel Management
We are extremely pleased to know that we met your expectations during your stay
by A verified traveler
Posted 27 Apr 2024
We have truly enjoyed our stay at this hotel. The views are beautiful, the staff members are super sweet and always willing to meet our need. No complain whatsoever. Thank you for making our stay wonderful
Comment from Hotel Management
2 May 2024 by Keisha, Hotel Management
It is our commitment to provide our guests with memorable experiences, and knowing that we have achieved that with you fills us with joy and satisfaction.Hope to see you soon.
by A verified traveler
Posted 20 Apr 2024
Staff was great! The property is very nice and quiet! Martin is an awesome waiter. We went above and beyond, excellent!
Comment from Hotel Management
22 Apr 2024 by Maria, , Hotel Management
We are extremely pleased to know that we met your expectations during your stay.Thank you once again for your preference and for trusting us with your accommodation. We are excited to welcome you again and ensure your next visit is as special as the last.
