Ratings based on 359 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 20 May 2024
older woman traveling alone I appreciate the ease of getting to this hotel. The breakfast is always great and the rooms comfortable and roomy. I love the kitchen area. Close to shopping and anything you need.
Comment from Hotel Management
22 May 2024 by Management, Hotel Management
Dear Connie,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 11 May 2024
Friendly welcoming staff upon arrival. Clean rooms and location was convenient with shopping and dining within walking distance.
Comment from Hotel Management
11 May 2024 by Management, Hotel Management
Dear Belen,,On behalf of the entire hotel team, I want to thank you for sharing your experience with us a the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 7 May 2024
Wonderful house keeper and well prepared rooms
Amazing front desk staff
Comment from Hotel Management
7 May 2024 by Management, Hotel Management
Dear Ceon,On behalf of the entire hotel team, I want to thank you for sharing your experience with us a the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 24 Apr 2024
It was a comfortable place to stay
Comment from Hotel Management
26 Apr 2024 by Laura Laredo, Hotel Management
Dear Peter,We appreciate you sharing your experience with us. We are happy to hear that you had a wonderful stay. Thank you so much for your preference; we look forward to welcoming you again soon.
by A verified traveler
Posted 8 Apr 2024
Wonderful customer service
Comment from Hotel Management
9 Apr 2024 by Management, Hotel Management
Dear Ceon,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 26 Feb 2024
Very nice property
Comment from Hotel Management
22 Mar 2024 by Laura Laredo, Hotel Management
Dear Brent,Thank you so much for taking the time to share your review. We appreciate your business and look forward to welcoming you again soon.
by A verified traveler
Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by Management, Hotel Management
Dear Rudy,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Dirty
Posted 19 Feb 2024 on HotelsExperience was horrible, not very clean will not stay there again
Comment from Hotel Management
25 Feb 2024 by Management, Hotel Management
Dear Leticia,Thank you for taking the time to share your feedback.Providing the highest level of hospitality and maintaining a clean atmosphere within our guest rooms and common areas is our number one priority, and I sincerely apologize for falling short of your expectations during your recent stay. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.I hope you choose to stay with us again when your travels bring you back to the area and give us the opportunity to provide you with the outstanding experience you deserve.
by A verified traveler
Posted 15 Feb 2024
Nice hotel, there was a horrible smell of sewage in the area. May not be related to the hotel since it was under construction, but I’m not sure.
Comment from Hotel Management
16 Feb 2024 by Management, Hotel Management
Dear Sarah,n behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro, CA.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
