Ratings based on 879 Verified Reviews

3.4 out of 5
75% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 18 Jun 2024
The room was clean, but bed was very uncomfortable. Staff was friendly
Comment from Hotel Management
19 Jun 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
4 out of 5
by A verified traveler

Posted 13 Jun 2024
Been slightly remodeled and still my go2 when needing to stay in El Centro for work, truck parking.
Comment from Hotel Management
14 Jun 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Staff was kind, courteous, and helpful
Comment from Hotel Management
14 Jun 2024 by Brand Experience Team, Hotel Management
Hi Lisa,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
1 out of 5
by A verified traveler

Posted 26 May 2024
I was given a handicapp room with urine smelling bathroom. Just nasty
5 out of 5
by A verified traveler

Posted 15 May 2024
Good
Comment from Hotel Management
29 May 2024 by Brand Experience Team, Hotel Management
Hi Fabian,Thank you for the perfect rating!Lilith#Team6
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
1 out of 5
by A verified traveler

Posted 11 May 2024
Horrible experience
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Sinead,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
1 out of 5
by A verified traveler

Posted 11 May 2024
HORRIBLE
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Sinead,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
1 out of 5
by A verified traveler

Posted 3 May 2024
MATTRESS ARE IN NO WORKING CONDITIONS
Comment from Hotel Management
14 May 2024 by Brand Experience Team, Hotel Management
Hi Martina, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6