Ratings based on 482 Verified Reviews

3.3 out of 5
86% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Jun 2024
Is ok
3 out of 5
by A verified traveler

Posted 6 Jun 2024
Wear and tear of the room made the stay a little uncomfortable.
3 out of 5
by A verified traveler from charlotte

Posted 31 May 2024
They do not offer continental breakfasts as mentioned on the website.
1 out of 5
by A verified traveler

Posted 25 May 2024
The person at the front desk was very friendly. The floors were dirty in the room and walls too. The TV was not working.We found a cockroach on the floor. The swimming pool is not working. Would not recommend.
Comment from Hotel Management
30 May 2024 by Guest Relations, Hotel Management
Dear Catalina, Thank you for taking the time to share your feedback. While it's great to hear you received excellent service from our front desk team, we regret that other aspects of your stay fell short. Please accept our apologies for any lapse in cleanliness you experienced and the issue with the TV. Your comments will be shared with our housekeeping and maintenance teams to ensure these problems are rectified quickly. Furthermore, while we regularly treat our property for pests, we will share your experience with our pest control team to address this. Thank you again for being our guest, and we hope to welcome you back in the future and impress you with our improvements.
3 out of 5
by A verified traveler

Posted 24 May 2024
Pictures look better than the actual thing. Bed was comfortable. The place just needs upgrades and some TLC and it would great. Staff very friendly. Place seems safe and is quiet. Beds comfortable. Room has a problem with the TV and Remotes. Bathroom needs a good upgrade and paint job.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024
4 out of 5
by A verified traveler

Posted 12 May 2024
Overall all good and relaxed place to rest the night
5 out of 5
by A verified traveler

Posted 6 May 2024
Alles war sehr gut, besonders die Dame am Empfang war sehr hilfsbereit und freundlich.
5 out of 5
by A verified traveler from El Centro

This traveler left a rating score only Posted 26 Apr 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024
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